Get more than you bargained for when you change to Absa. Move your bank account(s), salary, debit orders, personal and/or home loan and you’ll get even better banking with amazing benefits. We’ll even help you with your move!

Benefits of switching to Absa

Free cover

Free cover

Get free funeral, retrenchment, and accidental cover.

Cash rewards

Cash rewards

Get up to 30% cash back whenever you use your card.

Save on fees

Save on fees

Get discounted banking for your whole family.

Bank safer

Bank safer

Get extra security with our free digital fraud warranty.

What would you like to switch?

  • My bank account

    We’ve made changing your bank account to us as easy as it can be – apply for a transactional account and we will help with moving your salary and/or debit orders for you.

  • My salary and debit orders

    New to Absa customers

    Apply for a transactional account and move your salary and debit orders to your new account.

    Existing Absa customers

    Moving your salary and debit orders is easy: use Absa Online, Cellphone Banking or your Absa Banking App to switch your salary and/or debit orders to the following accounts:

    Don’t use our digital channels? No problem, download and complete our switching form English - Afrikaans – then email it to

  • My home loan

    Great Escape

    Switch a home loan of R500 000.00 (five hundred thousand rand) or more. 

    We will give you:

    • 50% discount on bond registration fees (incl. VAT)
    • In addition to the above benefit, Absa will pay up to R20,000 towards any remaining bond registration fees
    • Absa will pay up to R6000 towards bond cancellation costs.
    • Limited offer:   10 October 2023 to 28 February 2025

    Terms and Conditions 


    Tell me more


  • My personal loan

    • A personal loan at the best interest rate guaranteed*. Switch your personal loan to us and we'll beat any other interest rate you're offered.
    • If you have a transactional account with us and get a study loan, your interest rate will be prime – and that’s as low as it can go!


    Tell me more

    * Terms and conditions apply.

  • My business account

    • Save on bank fees
    • Full service and high-value banking that’s designed to help your business grow
    • Absa CashFlow Manager - free easy to use business software to manage your finances, payments, invoices, tax and more.

    Tell me more

  • What do I need to change to Absa?

    To move your salary:

    • Your company/organization/institution name
    • Salary payment date

    We will then send you a bank confirmation letter to give to your employer

    To move your debit orders:

    • Service provider name
    • Debit order amount
    • Next debit order due date
    • Your unique reference or account number with the service provider

    We will contact your service providers and initiate your debit order move for you. If your service providers are not supported by us then we will send you a debit move letter which you can give to your provider to initiate your debit order move.

  • How can I track my move request?

    There are several ways you can stay on top of your change requests:

    • We will keep you updated on the progress of your requests via SMS, email, or a phone call.
    • You can also track your move progress at any time using Absa Online or your Absa Banking App.
    • Call us on 0860 100 372 and choose option 5; or send an email to
  • How do I get my bank confirmation letter?

    • Get your bank confirmation letter either via your Absa Banking App or Absa Online Banking
    • Send your bank confirmation letter to your employer or HR department and ask them to move your salary
    • Contact your debit order service providers and give them your new banking details

    How to get your bank confirmation letter from your Absa Banking App

    1. Logon into your Absa Banking App
    2. Tap ‘Menu’
    3. Select ‘Documents’ and you will find your bank confirmation letter

    How to get your confirmation letter from Absa Online Banking

    1. Log in into Absa Online Banking
    2. Click on the ‘Accounts’ tab
    3. Select the account for which the bank confirmation letter is required
    4. Click on the ‘Bank confirmation letter’ tab
    5. Accept the verification request sent to your phone
    6. Click ‘View on your Absa Online Banking’

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Need more help

Call us on:
0860 100 372 and select Option 5

Email us at: