Switch to Absa for better banking

You’ll get more than you bargained for when you switch to Absa. Choose to switch your bank account(s), salary, debit orders, personal and/or home loan and get better banking with amazing benefits. We will help you switch hassle free. Let us do more so you can.


Free funeral, retrenchment, disability and accidental cover



Up to 30% cash back whenever you use your card

credit history

Discounted banking for your whole family


Protection with a digital fraud warranty

Absa Digital Card
What would you like to switch?

Choose what you want to switch or switch everything and get a better banking experience now.

  • My bank account

    • Free funeral, retrenchment, disability and accidental cover 
    • Free digital fraud warranty
    • Up to 30% cash back with Absa Rewards
    • Discounted banking for your spouse
    • Free banking for your children while they are studying.

    Tell me more

  • My salary and debit orders

    • Simplified banking experience and peace of mind
    • Earn cash back with Absa Rewards.

    Download and complete the switching form English - Afrikaans -  and email it to switching@absa.co.za


  • My personal loan

    • Get a better interest rate guaranteed! If you switch your personal loan to us and you’re offered a lower interest rate elsewhere, we will beat it*.
    • If you have a transactional account with us and get a study loan, your interest rate will be prime – and that’s as low as it can go!


    Tell me more

    * Terms and conditions apply.

  • My home loan

    The Great Escape offer applies to existing Absa customers and non-Absa customers who switch their existing home loan to Absa with a loan amount of R500 000.00 (five hundred thousand rands) or more. Eligible customers will benefit from the following:

    • 50% discount on bond registration fees (incl. VAT), granted by an attorney through a ring-fenced panel
    • In addition to the above benefit, Absa will pay up to R20,000 towards any remaining bond registration fees; on condition the customer meets the following conditions when they sign with the bond registration attorney:
      • The customer must have an existing Absa cheque account or have opened a new Absa cheque account
      • The customer must sign a debit order form with the bond registration attorney for the home loan repayments to be paid from this Absa cheque account

    Limited offer: 01 February 2022 – 31 Jul 2022

    Tell me more

    *Terms and conditions apply

  • My business account

    • Save on bank fees
    • Full service and high-value banking that’s designed to help your business grow
    • Absa CashFlow Manager - free easy to use business software to manage your finances, payments, invoices, tax and more.

    Tell me more

What you need to know about switching

There are 5 different ways that you can Switch to Absa

  1. Download and complete the switching form English - Afrikaans -  and email it to switching@absa.co.za
  2. Call 0860 100 372 and choose “option 5” - we will explain everything about Switching and how you can start
  3. Visit your nearest branch and ask a consultant to help you switch
  4. Complete the Call me back form and we'll  call you  at a time that is convenient for you to help you start your switch
  5. You can switch your Salary and Debit Orders yourself - send your new banking details to your employer and/or your
    debit order service providers so they can update your records.

We will contact you as soon as we receive your details to begin your switch.    

To assist with salary switching you will need your:

  • Company’s name,
  • Employee number and
  • Salary payment date

We will use this information to create your bank confirmation letter for you to switch your salary. 

Ensure you have your debit order details on hand including the service provider, amount, debit order date and reference.
This information can be found on your bank statement.

There are a number of ways you can stay on top of your switching request:
  • You will receive a reference number to help you track your switch.
  • We will  keep you updated on the progress of your switch via SMS, email or a phone call.
  • You can also track the progress of your switch with the reference number by calling 0860 100 372 or by sending an email to switchingqueries@absa.co.za.

No problem! You can arrange for us to call you and start your switch at a time that is convenient for you.

  • Get your bank confirmation letter either via your Absa Banking App or from Absa Online Banking
  • Send your bank confirmation letter to your employer or HR department and ask them to switch your salary
  • Contact your debit order service providers and give them your new banking details

How to get your bank confirmation letter from your Absa Banking App

  1. Logon into your Absa Banking App
  2. Tap on “Menu”
  3. Select “Documents” and you will find your bank confirmation letter

How to get your confirmation letter from Absa Online Banking

  1. Logon into Absa Online Banking
  2. Click on the Accounts tab
  3. Select the account for which the bank confirmation letter is required
  4. Click on the Bank confirmation letter tab
  5. Accept the verification request sent to your phone
  6. Click View on your Absa Online Banking
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Contact details

Call us on:
0860 100 372

Email us at: