Switch to Absa for better banking
You’ll get more than you bargained for when you switch to Absa. Choose to switch your bank account(s), salary, debit orders, personal and/or home loan and get better banking with amazing benefits. We will help you switch hassle free. Let us do more so you can.
Free funeral, retrenchment, disability and accidental cover
Up to 30% cash back whenever you use your card
Discounted banking for your whole family
Protection with a digital fraud warranty
What would you like to switch?
Choose what you want to switch or switch everything and get a better banking experience now.
Switch to the bank with the lowest banking fees in South Africa*
We've heard you South Africa, from 1 March, we introduce our new fees for our Everyday banking accounts, providing R500 million in pricing relief to our valued customers.
Explore Accounts View our rates and fees
*Absa Gold Value Bundle and Transact Account proven to be the most inexpensive accounts in their categories according to the 2021 Solidarity Report
What you need to know about switching
There are 5 different ways that you can Switch to Absa
- Download and complete the switching form English - Afrikaans - and email it to switching@absa.co.za
- Call 0860 100 372 and choose “option 5” - we will explain everything about Switching and how you can start
- Visit your nearest branch and ask a consultant to help you switch
- Complete the Call me back form and we'll call you at a time that is convenient for you to help you start your switch
- You can switch your Salary and Debit Orders yourself - send your new banking details to your employer and/or your
debit order service providers so they can update your records.
We will contact you as soon as we receive your details to begin your switch.
To assist with salary switching you will need your:
- Company’s name,
- Employee number and
- Salary payment date
We will use this information to create your bank confirmation letter for you to switch your salary.
Ensure you have your debit order details on hand including the service provider, amount, debit order date and reference.
This information can be found on your bank statement.
- You will receive a reference number to help you track your switch.
- We will keep you updated on the progress of your switch via SMS, email or a phone call.
- You can also track the progress of your switch with the reference number by calling 0860 100 372 or by sending an email to switchingqueries@absa.co.za.
No problem! You can arrange for us to call you and start your switch at a time that is convenient for you.
- Get your bank confirmation letter either via your Absa Banking App or from Absa Online Banking
- Send your bank confirmation letter to your employer or HR department and ask them to switch your salary
- Contact your debit order service providers and give them your new banking details
How to get your bank confirmation letter from your Absa Banking App
- Logon into your Absa Banking App
- Tap on “Menu”
- Select “Documents” and you will find your bank confirmation letter
How to get your confirmation letter from Absa Online Banking
- Logon into Absa Online Banking
- Click on the Accounts tab
- Select the account for which the bank confirmation letter is required
- Click on the Bank confirmation letter tab
- Accept the verification request sent to your phone
- Click View on your Absa Online Banking
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Know where to start and how to implement an effective budgeting method.
Surviving retrenchment or loss of income
Tips on how to survive retrenchment or loss of income.
Contact details
Call us on:
0860 100 372
Email us at:
switchingqueries@absa.co.za
