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Complaint Resolution Suite
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Lost and stolen cards
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Report Fraud
You can also report fraud using Absa’s Mobile App and follow the instructions to report fraud.
- Click on the telephone icon from the App to report fraud.
- Click on ‘Call me back’, one of our consultants will call you.
Download the App in these app stores and report fraudFraud Hotline
Telephone
0860 557 557
+27 (0) 11 501 5089
Available 24 hours a day and 7 days a week.
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International callers for digital banking
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Retail international banking and online Forex
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Personal Banking
Accounts
Premium Banking
TELEPHONE:
0860 109 085EMAIL ADDRESS:
premiumbanking@absa.co.zaGeneral enquiries
TELEPHONE:
0860 008 600EMAIL ADDRESS:
absa@absa.co.zaInternational Banking
International Banking
TELEPHONE:
0860 151 151
+27 (0) 11 350 8851HOURS:
Monday to Friday, excluding public holidays
8:00 – 16.30EMAIL ADDRESS:
forex@absa.co.zaInternational callers
TELEPHONE:
+27 (0) 11 335 4019Absa Rewards
Absa Rewards
TELEPHONE:
0861 78 88 88
EMAIL ADDRESS:
absarewards@absa.co.zaAbsa benefits
TELEPHONE:
0860 777 369EMAIL ADDRESS:
benefitsteam@absa.co.za -
Business Banking
Corporate and business cards
Business and Purchase Cards
TELEPHONE:
0861 442 272EMAIL ADDRESS:
purchasecard@absa.co.zaOther Corporate and Business Card products
TELEPHONE:
0800 425 703Payment acceptance
Payment acceptance products
TELEPHONE:
0860 111 222EMAIL ADDRESS:
contactmerc@absa.co.zaProperty finance
Commercial Property Finance
TELEPHONE:
011 350 4241EMAIL ADDRESS:
cpf@absa.co.zaAgriBusiness Mortgage Loan
TELEPHONE:
0860 040 302EMAIL ADDRESS:
agribusiness@absa.co.zaInternational Banking
Foreign exchange
TELEPHONE:
N/AEMAIL ADDRESS:
internationalbankingservices@absa.co.zaTrade and working capital
TELEPHONE:
N/AEMAIL ADDRESS:
internationalbankingservices@absa.co.zaMulti-currency Cash Passport
TELEPHONE:
0860 151 151EMAIL ADDRESS:
forex@absa.co.zaOmnibus travel facilities
TELEPHONE:
0860 151 151EMAIL ADDRESS:
forex@absa.co.zaCustomer Foreign Currency Account
TELEPHONE:
N/AEMAIL ADDRESS:
internationalbankingservices@absa.co.zaForeign banknotes
TELEPHONE:
0860 151 151EMAIL ADDRESS:
internationalbankingservices@absa.co.zaInternational payments
TELEPHONE:
N/AEMAIL ADDRESS:
internationalbankingservices@absa.co.zaInternational trade
TELEPHONE:
N/AEMAIL ADDRESS:
internationalbankingservices@absa.co.za -
Savings & Investments
Savings & Investments Products
TELEPHONE:
0800 227 592EMAIL ADDRESS:
Savingsandinvestments@absa.africa
AIFA
TELEPHONE:
+27 (0)11 225 1797
Stockbrokers and Portfolio Management
TELEPHONE:
0860 05 04 03EMAIL ADDRESS:
equities@absa.co.za -
Borrowing
For myself
Personal loans
TELEPHONE:
0860 100 372EMAIL ADDRESS:
absa@absa.co.za
Overdraft
TELEPHONE:
0860 100 372EMAIL ADDRESS:
absa@absa.co.zaFor a car
Car finance
TELEPHONE:
0860 669 669Islamic car finance
TELEPHONE:
0860 000 786EMAIL ADDRESS:
absa@absa.co.zaCredit protection
TELEPHONE:
0860 669 669EMAIL ADDRESS:
Vehicle.creditprotect@absa.co.zaWarranty
TELEPHONE:
0860 000 786EMAIL ADDRESS:
absa@za.innovation-group.comExtended cover
TELEPHONE:
0860 669 669EMAIL ADDRESS:
Extended.cover@absa.co.zaFor a home
Home loans
TELEPHONE:
0860 111 007EMAIL ADDRESS:
home@absa.co.zaInternational mortgages
TELEPHONE:
+27 (0) 11 501 5072EMAIL ADDRESS:
internationalmortgages@absa.co.zaManage my debt
TELEPHONE:
0860 000 786EMAIL ADDRESS:
absa@absa.co.za -
Private Banking
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Insurance
My car and home
Car insurance
TELEPHONE:
0860 111 630EMAIL ADDRESS:
absa@absa.co.zaHousehold contents insurance
TELEPHONE:
0860 100 876EMAIL ADDRESS:
absa@absa.co.zaHome Loan Protector insurance
TELEPHONE:
0860 227 253EMAIL ADDRESS:
lifesales@absa.co.zaBuilding/ Homeowner’s Comprehensive Insurance
TELEPHONE:
0860 100 876EMAIL ADDRESS:
adminhoc@absa.co.zaMy life
Absa Instant Life
TELEPHONE:
0860 000 072EMAIL ADDRESS:
clientservices@absainstantlife.co.zaAbsa Life Cover
TELEPHONE:
0860 227 253EMAIL ADDRESS:
polserv@absa.co.zaAbsa Funeral Cover
TELEPHONE:
0860 227 253WHATSAPP:
0860 227 253 (Add as contact and say :Hi”)EMAIL ADDRESS:
polserv@absa.co.zaCredit Protection Cover
TELEPHONE:
0860 227 253
EMAIL ADDRESS:
polserv@absa.co.zaWills Direct
TELEPHONE:
0860 627 775
EMAIL ADDRESS:
absa@absa.co.zaAbsa Trusts
TELEPHONE:
0861 238 886EMAIL ADDRESS:
absa@absa.co.zaEstate Intake Centre
TELEPHONE:
0860 110 287EMAIL ADDRESS:
absa@absa.co.zaMy travel
Travel insurance
TELEPHONE:
0861 227 284EMAIL ADDRESS:
absa@absa.co.zaEurop Assistance
TELEPHONE:
+27 (0) 11 991 9521EMAIL ADDRESS:
assist@europassistance.co.za -
Head Office, Johannesburg
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General enquiries
Absa general enquiries
TELEPHONE:
08600 08600
HOURS:
7 days a week
08:00 – 17:00EMAIL ADDRESS:
absa@absa.co.za -
Media relations
Media relations
TELEPHONE:
N/AHOURS:
Monday to Friday
08:00 - 16:00EMAIL ADDRESS:
PRmedia@absa.africa
Download the Absa Banking App
Absa Group Limited.
