Contact us immediately if you think you’ve been targeted
Our security centre consultants are here to help you if there’s any unusual activity on your account.
Fraud Hotline
- 0860 557 557
- 011 501 5089
Block your card
You can block your cards on the Absa Banking App or online banking when you loose them.
3D Secure call centre
011 354 4058
Report phishing emails
secmon@absa.co.za
Latest scams – here’s what you need to know
Phishing
Vishing
419 scam
SIM swap scam
SMiShing
How to stay secure
#ProtectYourKeysToTheSafe Banking is safer with these precautions
Chip and PIN card
- Your card comes with a microchip that contains information about you and is impossible to counterfeit.
- You have three chances to enter your PIN and verify your transaction.
- After the third attempt, your card will be locked and you will need to go to the branch
ATM
Our ATM security feature allows your card to go into the slot slowly to stop criminals from inserting other objects into machine.
Voice biometrics
Your voice can never be copied, which is why we are implementing a biometric system in our telephone dealings with our customers.
DebiCheck
DebiCheck is a verification system that gives you control of your debit orders.
Online security measures
- Use the on-screen keypad when entering your password
- You will receive an SMS every time you logon
- Online customers can download the free antivirus software
- You have a personalised message when you logon.
Banking App
- Verify your transactions on the Banking App
- Stop and replace cards
- We now offer you a free Digital Fraud Warranty that covers all digital transactions
How we keep your money safe
App verifications
SMS alerts
Advanced encryption and fireswall
3D Secure
Technology
Need more help?
Please get in touch with us:
Fraud Hotline
0860 557 557
+27 (0) 11 501 5089
3D Secure Call Centre
+27 (0) 11 354 4058
