From verification messages to multiple firewalls and voice biometrics to a free Digital Fraud Warranty, we work hard to keep your money and identity as secure as we can. But we’re also here to help if fraudsters try to get the better of you. 

Contact us immediately if you think you’ve been targeted

Our security centre consultants are here to help you if there’s any unusual activity on your account.

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Fraud Hotline
  • 0860 557 557
  • 011 501 5089
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Block your card

You can block your card/s on the Absa Banking App if you misplace it.

Speech Bubbles
Secure call centre

011 354 4058

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Report phishing emails

secmon@absa.co.za

Latest scams – here’s what you need to know

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Phishing
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Vishing
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419 scam
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SIM swap scam
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SMiShing

How to stay secure

#ProtectYourKeysToTheSafe -  Banking is safer with these precautions 

Chip and PIN card 

  • Your card has a microchip which is impossible to counterfeit.
  • If you enter the wrong PIN three times, your card will be locked. You will need to visit the branch to unlock it.

ATM

Our ATM security feature stops criminals from inserting other objects into the machine.

Tell me more

Voice biometrics 

We are implementing a biometric system in our telephone dealings with our customers.

DebiCheck

This is a verification system that gives you control of your debit orders.

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Online security

Learn about all the measures we’ve put in place to ensure that your online banking and shopping remains safe and secure.

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ID Facial Biometrics

Authenticate yourself with the facial biometrics technology, enabling you to securely and conveniently bank on the app.

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Banking App

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How we keep your money safe

Lady in red
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App verifications

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SMS alerts

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Advanced encryption and firewall

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3D Secure
technology

Contact details

Fraud Hotline: 
0860 557  557
+27 (0) 11 501 5089

3D Secure Call Centre:
+27 (0) 11 354 4058