From verification messages to multiple firewalls and voice biometrics to a free Digital Fraud Warranty, we work hard to keep your money and identity as secure as we can. But we’re also here to help if fraudsters try to get the better of you.
Contact us immediately if you think you’ve been targeted
Our security centre consultants are here to help you if there’s any unusual activity on your account.
Fraud Hotline
- 0860 557 557
- 011 501 5089
Block your card
You can block your card/s on the Absa Banking App if you misplace it.
Secure call centre
011 354 4058
Report phishing emails
secmon@absa.co.za
Latest scams – here’s what you need to know
Phishing
Vishing
419 scam
SIM swap scam
SMiShing
How to stay secure
#ProtectYourKeysToTheSafe - Banking is safer with these precautions
Chip and PIN card
- Your card has a microchip which is impossible to counterfeit.
- If you enter the wrong PIN three times, your card will be locked. You will need to visit the branch to unlock it.
ATM
Our ATM security feature stops criminals from inserting other objects into the machine.
Voice biometrics
We are implementing a biometric system in our telephone dealings with our customers.
Online security
Learn about all the measures we’ve put in place to ensure that your online banking and shopping remains safe and secure.
ID Facial Biometrics
Authenticate yourself with the facial biometrics technology, enabling you to securely and conveniently bank on the app.
Banking App
- Stop and replace cards.
- We offer you a free Digital Fraud Warranty for all digital transactions.
- View Digital Fraud Warranty FAQs.
How we keep your money safe
App verifications
SMS alerts
Advanced encryption and firewall
3D Secure
technology
Contact details
Fraud Hotline:
0860 557 557
+27 (0) 11 501 5089
3D Secure Call Centre:
+27 (0) 11 354 4058
