Contact us immediately if you think you’ve been targeted

Our security centre consultants are here to help you if there’s any unusual activity on your account.

Documents
Fraud Hotline
  • 0860 557 557
  • 011 501 5089
Documents
Block your card

You can block your card/s on the Absa Banking App, if you misplace it.

Speech Bubbles
3D Secure call centre

011 354 4058

Documents
Report phishing emails

secmon@absa.co.za

Latest scams – here’s what you need to know

laptop
global
Phishing
apply
Vishing
global
419 scam
apply
SIM swap scam
apply
SMiShing

How to stay secure

#ProtectYourKeysToTheSafe Banking is safer with these precautions 

Chip and PIN card 

  • Your card has a microchip which is impossible to counterfeit.
  • If you enter the wrong PIN three times, your card will be locked. Visit the branch to unlock it.

ATM

Our ATM security feature stops criminals from inserting other objects into machine.

Tell me more

Voice biometrics 

We are implementing a biometric system in our telephone dealings with our customers.

DebiCheck

This is a verification system that gives you control of your debit orders.

Tell me more

Online security measures 

  • Use the on-screen keypad
  • You will receive an SMS when you logon
  • You can download the free antivirus software.

Tell me more

Banking App

  • Verify your transactions on the Banking App
  •  Stop and replace cards
  • We now offer you a free Digital Fraud Warranty for all digital transactions.

Tell me more

How we keep your money safe

Lady in red
global

App verifications

apply

SMS alerts

global

Advanced encryption and fireswall

global

3D Secure

Technology

Contact details

Call us on:

Fraud Hotline: 

0860 557  557
+27 (0) 11 501 5089

3D Secure Call Centre: 

+27 (0) 11 354 4058