Absa Bank, a wholly owned subsidiary of the Absa Group, offers a range of retail, business, wealth management, corporate and investment solutions to customers and clients across South Africa. Our ambition is to sustainably create shared value and play an integral role in our customers’ and clients’ life journey, empowering them to achieve more and to recommend us to family, friends and business associates.

Absa is a truly African brand, inspired by the people we serve and determined to be always brave, passionate and ready so that we can make Africa proud.

Absa Group Limited is listed on the JSE and is one of Africa’s largest diversified financial services groups with a presence in 15 countries across the African continent, as well as offices in the United Kingdom and the United States.

The Group have banks in Botswana, Ghana, Kenya, Mauritius, Mozambique, Seychelles, South Africa, Tanzania (Absa Bank Tanzania and National Bank of Commerce), Uganda and Zambia, as well as insurance operations in Botswana, Kenya, Mozambique, South Africa and Zambia. We also have representative offices in Namibia, Nigeria and the United States, securities entities in the United Kingdom and the United States, as well as a specialised IT office in the Czech Republic


What is our purpose?

Our purpose is to bring possibilities to life. We believe everyone should have access to the transformative power of financial services to help them plan, dream, and aspire to change their lives for the better. We will find creative ways to deliver innovative technologies and propositions to make more possible, and we will help shape a world that values progress and economic activity to serve the common good. We believe in growth that is sustainable, which serves to benefit generations of our customers, our employees, and our communities on our continent and in the world at large. This is what drives us. This is what creates value for all our stakeholders. These are the possibilities we bring to life.

Our Values

  • We drive high performance to achieve sustainable results

    • We are accountable for our results
    • We innovate, are decisive, and act quickly
    • We learn from our failures, and we are bold enough to change course.
  • We are obsessed with the customer

    • We are curious, and we anticipate customers’ needs
    • We each take ownership of delivering the One Absa customer experience
    • We outperform by going beyond customer expectations.
  • Our people are our strength

    • We integrate diverse perspectives to invent the future
    • We collaborate with courage, honesty and powerful energy
    • We trust, value and grow our employees to achieve their full potential.
  • We have an African heartbeat

    • We deliver a uniquely Absa experience, across Africa
    • We co-create across Africa to provide better solutions
    • We actively engage with our communities to bring people’s possibilities to life.

Contact details

Call us on: 0800 41 41 41

Email us at: actionline@absa.co.za

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