Whether you’re an existing or new business customer, switch your debit orders online - or simply download and complete an application form.

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  • How to switch your debit orders

    • Once you have opened an Absa business current account you can switch your debit orders. All you need is to complete the Debit Order Switching Request form. Alternatively, you can do this yourself by downloading and emailing your fully completed form to switching@absa.co.za.
    • Once your request has been received, the Switching Department will:
      1. Send progress notifications via your preferred method of communication.
      2. Send instructions submitted to the service provider and follow up until all instructions to switch are finalised.
      3. Notify you should there be any issues with instructions sent to your service providers.
    • To avoid any disappointments, it is important to note the following:
      • Please refer to the list of service providers that do not permit us to facilitate switching on behalf of customers.
      • Some service providers can take up to four weeks to complete a switching process after we've sent an instruction.
      • Due to banking regulations, we are not allowed to close the old account held at another bank.
      • There are some service providers that need more information to switch. To ensure that you remain updated, we will inform you immediately to obtain the required detail until the switching process is completed.
    • Should there be outstanding debit orders not successfully switched within four weeks, we will contact you with an updated report and the next steps to be taken.
  • Documents to download

Frequently asked questions

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Call us on:

0861 000 734

If you’re a new customer or you don’t bank with us

Call Business Banking on:

0860 040 302

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