Be aware

Always check your surroundings before you use an ATM. See something or someone suspicious for any reason? Leave immediately – don’t use the machine. 

Check for anti-skimming technology

When you put your card into an Absa ATM, it should insert very slowly. This is because our machines are fitted with anti-card skimming software, which sends a disruptive signal to any illegal skimming device stopping it from copying the data on your card.

More tips to stay safe at an ATM
  • Memorise your PIN.
  • If you think the ATM is not working, cancel your transaction immediately.
  • When you enter your PIN, cover the keypad so that no one sees you.
  •  If you need help, go into a branch – never ask someone to help you.
  • Make sure that you get your card back and check that it is your card.
  • If your card is jammed or someone disturbs you at the ATM, call the Absa Stop Card Line on 011 501 5050 or 0800 11 11 55 

Contact details 

Call us on:

Fraud Hotline:

0860 557  557
+27 (0) 11 501 5089

3D Secure Call Centre: 

+27 (0) 11 354 4058

Email us at: