Some criminals will go to amazing lengths to steal your money – but the more aware you are, the less likely it will be that you will fall prey to internet or email phishing scams.
Internet and email fraud
While the internet can make life very convenient with services such as online banking and shopping, there is always the underlying security risk that criminals will abuse the internet to gain access to your personal information – such as banking details – and use this to steal your money.
Be aware of phishing scams
Fraudsters often send out emails claiming to be from Absa (or other reputable organisations) – commonly known as ‘phishing’ - many of which look very authentic as they make use of the Absa logo and corporate colours to convince you that the email is legitimate.
Often, the content of the email makes reference to your account being suspended, and the only way you can stop this suspension is to click on the link supplied and update your personal details. Although this link does not link to the real Absa website, these websites are usually designed to look exactly like the Absa site, and it becomes difficult to differentiate between this site and the real site.
Delayed phishing attacks
In some cases, fraudsters may obtain your access credentials long before any attempt is made to defraud your account. It is very important to change your banking logon information such as your PIN and password regularly to prevent delayed phishing attacks.
Steps to avoid being a victim of phishing attacks
Although we have a number of security measures in place to protect you, your awareness is the key to avoid being a victim of phishing attacks, so bear the following in mind when you receive an email claiming to be from Absa:
- Never reply to these emails, and don’t click on any links
- Never provide your personal details such as your PIN or account details via email or on any links within these emails. We already have information like your ID number, cell number and email address and will never ask for them via email.
- Never navigate to our site using a link from an email – always type in the address (www.absa.co.za).
- If you receive eStatements – read this info to make sure that you are opening a legitimate statement.
- Delete spam emails immediately. Even a request to remove your email address from the mailing list will confirm to the fraudsters that your email account is active, and could open you up to more attacks.
- Never open an email attachment unless you know who sent the message.
- Use the latest browsers which come with filters that alert you when you visit a website that contains potentially unsafe website.
- Absa will never send you a letter or e-mail requesting you to complete your personal details by clicking on a link in an e-mail.
This is the latest scam fraudsters are using:
- Kliënt diens boodskap (14 November 2013)
- Uncleared Amount Of R9200 On Your Online Banking (04 October 2013)
- Absa Tjekrekening Staat - Fooi Afgetrek Aug 2013 (02 August 2013)
- Password Reset Confirmation (10 July 2013)
- Sars efiling (10 July 2013)
- [antiphishing-public] URGENT (26 June 2013)
- Final Notice: eFiling Payment Confirmation (20 June 2013)
- Absa Cheque Account Statement - 30 May 2013 (30 May 2013)
- Important Message (22 May 2013)
- Your third and Final Notice (13 May 2013)
- NotifyMe! Electronic Fund Transfer (EFT) Received (08 May 2013)
- Ebanking Message (31 March 2013)
- Your Single Transaction Alert from Absa (30 Jan 2013)
- NotifyMe Alert (04 Dec 2012)
- Your Money Has Been Paid (23 Nov 20112)
- 13,000 eBucks Christmas Bonus Reward (20 Nov 2012)
- Your Short Term Loan Has Been Approved (26 Oct 2012)
- Cancellation Of debit Order (30 Oct 2012)
- NotifyMe Alert (23 Oct 2012)
- Security Threat Alert (12 Oct 2012)
- <Alert (Action Required)> (02 Oct 2012)
- Payment Made From Sars - Validate SARS - eFiling!! (09 Oct 2012)
- EFT Payment Received (13 Sep 2012)
- 2012 - SARS PAYMENTS (12 Sep 2012)
- PROTECT YOUR FUNDS (10 July 2012)
- INTERNET BANKING STATEMENT / VERIFICATION!!! (06 Jult 2012)
- Second Notification - Absa Reward Member (14 June 2012)
- BETTER BANKING (21 May 2012)
- Absa Rewards Members (19 May 2012)
- Your ABSA Internet Banking account has been violated (12 May 2012)
- Banking Service Alert (04 May 2012)
- Login to update your details (04 May 2012)
- We are proud to inform you about the changes in our banking system (25 April 2012)
- Login to Update your Profile (18 April 2012)
- Important Profile Upgrades (16 April 2012)
- Important Banking Message (16 April 2012)
- You have a new Private Message (13 April 2012)
- TVN Discontinued (12 April 2012)
- 2012 Free Trend Micro 2012 added to your account (06 March 2012)
- ALERT-Pending Payment Notice (17 Feb 2012)
- Your Transactions Have Been Put On Hold (03 Feb 2012)
- Pending Important Notice (15 Nov 2011)
- A Refund of 700.00 ZAR has been made back to your account (26 Nov 2011)
- Important Banking Message (26 July 2011)
- Treat As Priority (28 June 2011)
- Payment Confirmation (12 May 2011)
- Ebanking Message (10 May 2011)
- Account Status: Payment Successful (05 April 2011)
- Reward Programme (18 March 2011)
- New Security Notice (04 March 2011)
- Your statement made easy (24 Jan 2011)