With our Cellphone Banking service you can make money transfers from any phone. View our quick Cellphone Banking help guides to get started.

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How to register/login


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CashSend
How to make payments


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CashSend
How to manage your accounts

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No monthly fees on electronic channels
How to bank securely online

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How to buy prepaid


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How to register/login

  • How to register

    1. Add the Absa Cellphone Banking number *120*2272# to your contacts
    2. Dial the Absa Cellphone Banking number from your contact list to begin your registration
    3. Select 1 to proceed 
      Tap Send
    4. Select 1 to accept the terms and conditions
      Tap Send
    5. Enter either your SA ID number or your passport number and
      Tap Send
    6. Enter a 5-digit numeric PIN 
      Tap Send
    7. You have successfully registered

     

    You do not need airtime to bank using Absa Cellphone Banking.

  • How to login

    1. Dial the Absa Cellphone banking number *120*2272# from your contact list
    2. Enter your 5-digit PIN
      Tap Send
    3. You will be taken directly to the Cellphone Banking menu

     

    You don't need airtime to bank using Cellphone Banking.

  • How to reset your PIN

    1. Dial *120*2272# and enter your LAST KNOWN 5-digit PIN
      Tap Send
    2. Select option 1 to Reset PIN
      Tap Send
    3. Enter your ID/Passport number
      Tap Send
    4. Enter a new 5 digit PIN
      Tap Send
    5. Your PIN is now successfully reset

     

    Safety tip: We will never send you a link requesting your PIN and password

  • How to retrieve forgotten PIN

    1. Dial *120*2272# and enter your LAST KNOWN 5-digit PIN
      Tap Send
    2. Select option 1 to Reset PIN
      Tap Send
    3. Enter your ID/Passport number
      Tap Send
    4. Enter a new 5 digit PIN
      Tap Send
    5. Your PIN is now successfully reset

     

    Safety tip: We will never send you a link requesting your PIN and password

     

How to make payments

  • How to send money

    1. Dial *120*2272#, and enter your 5-digit PIN
    2. Select 5 to proceed
      Tap Send
    3. Select 2 to send to a new beneficiary
      Tap Send
    4. Enter the recipient’s cellphone number
      Tap Send
    5. Enter the recipient’s name
      Tap Send
    6. Select the account you wish to debit
      Tap Send
    7. Enter the amount you wish to send
      Tap Send
    8. Enter the 6-digit code that the recipient will use to get the fund from an Absa ATM
      Tap Send
    9.  Confirm the transaction by selecting 1
      Tap Send
    10. Send the access code and amount of money sent to the recipient

     

    Note: The CashSend limit for Cellphone Banking is a minimum of R20 and a maximum of R500 per day.

     

How to buy prepaid

  • How to buy prepaid electricity

    1. Dial *120*2272#, and enter your 5-digit PIN
    2. Select 2 for Prepaid 
      Tap Send
    3. Select 2 for Electricity
      Tap Send
    4. Select 2 for New beneficiary
      Tap Send
    5. Enter the meter number 
      Tap Send
    6. Enter the recipient’s name 
      Tap Send
    7. Enter the amount
      Tap Send
    8. Select the account you wish to debit
      Tap Send
    9. Select 1 to Continue
      Tap Send
    10. Select 1 to Accept transaction
      Tap Send
    11. Select option where you would like to send the purchase information
      Tap Send
    12. Your transaction is successful

     

    Note: You can purchase a prepaid minimum amount of R30 to a maximum of

    R1 000 per day. A prepaid maximum amount of R3 000 can be purchased per month. For prepaid electricity queries please call us on 08600 08600.

    You do not need airtime to bank using Absa Cellphone Banking.

     

  • How to resend a prepaid electricity token

    1. Dial *120*2272#, and enter your 5-digit PIN
    2. Select 2 for Prepaid
      Tap Send
    3. Select 2 for Electricity
      Tap Send
    4. Select option 3 to Resend token
      Tap Send
    5.   Select the beneficiary you wish to resend the token for
      Tap Send
    6. Select the applicable transaction
      Tap Send
    7.  Select the cellphone number you wish to resend the token to
      Tap Send
    8. Your token is successfully resent

     

    You do not need airtime to bank using Absa Cellphone Banking.

     

     

How to manage your accounts

  • How to redeem your Absa Rewards in cash

     

    1. Dial *120*2272#, and enter your 5-digit PIN
    2. Select 6 for Absa Rewards  
      Tap Send
    3. Select 2 to Redeem Cash
      Tap Send
    4. Select the number associated to the account you want to credit
      Tap Send
    5. Enter the amount you want to redeem
      Tap Send
    6. Select 1 to confirm the transaction   
      Tap Send
    7. Your cash rewards are successfully redeemed
     
    You do not need airtime to bank using Absa Cellphone Banking.

     

     

  • How to view your cheque account balance

    1. Add the Absa Cellphone Banking number *120*2272# to your contacts
    2. Dial the Absa Cellphone Banking number from your contact list to logon
    3. Enter your 5-digit PIN
    4. Select 1 for Balances 
      Tap Send
    5. If you only have a cheque account your balance will immediately display
    6. If you have more than one account linked to your portfolio, all your account will display
    7. Select the number your cheque account is linked to
      Tap Send
    8. Your balance will be displayed
    9. Select 1
      Tap send to return to the main menu

     

    You do not need airtime to bank using Absa Cellphone Banking.

No monthly fees on electronic channels
Absa Online Banking

View easy step-by-step guides on how to register/login, pay, buy and manage your Absa banking account/s online.

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CashSend
Absa Banking App

How-to guides help you to set up your Banking App, manage your accounts, pay beneficiaries and more.

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Download your app now

Start banking the way you have always wanted to - download the Banking App from your app store below.