Use your Facebook or WhatsApp to

Buy airtime and data
Shield sign
Buy electricity
A person working on a laptop
Check your bank balance
A cellphone
Pay beneficiaries
A hand holding a cellphone

Steps to register for:

  1. Logon to Absa Online Banking, click on Settings from the Express tab and add your profile. 
  2. Logon to Facebook and send us a direct message to @AbsaChatBanking 
  3. All you need to text is “Hi”, and we’ll take it from there.
  1. Add Absa (08600 08600) as a contact on your device. 
  2. Open WhatsApp and find your new contact. 
  3. Simply text “Hi” and we’ll take it from there.

Frequently Asked Questions

  • What is ChatBanking?

    ChatBanking is an easy-to-use, secure banking service that allows you to do simple banking transactions using Facebook Messenger or WhatsApp.

  • On which social media platforms is ChatBanking available?

    Currently, ChatBanking is available on Facebook Messenger and WhatsApp, with more social media platforms to follow shortly.

  • How do I register for Absa ChatBanking?

    To add your ChatBanking profile, logon to Absa Online Banking and follow these easy steps:

    1. Go to Settings.
    2. Click on Manage ChatBanking.
    3. Click on Add profile and follow the prompts.

    Facebook Messenger: 

    1. Once you click on Add profile and select Facebook from the drop-down, click Continue to get the various options available to complete your registration.
    2. Choose the option that is easiest for you to complete your profile verification.


    1. Add Absa (08600 08600) as a contact on your device.
    2. Open WhatsApp and find the new contact.
    3. Simply say “Hi” to your Absa contact.
Contact details

Call us on 08600 08600
Email us at