How to spot SMiShing
The SMS has a short web address (URL) using a bit.ly link
The SMiShing link
information that a
bank would never ask for.
If you compare the SMiShing SMS
to other messages from us, you’ll notice big differences
in the style and sign-off.
How to protect yourself
SMiShing is a way for fraudsters to con you into sharing your personal account information so that they can access your accounts for their own use.
- Banks use your cellphone number to verify your identity and for you to verify high-risk transactions.
- Absa will never ask you for your PIN, password or passcode, transaction verification or card CVV number.
- Please do not click on any bit.ly links or share any of your personal information via a link sent to you in an SMS, even if it claims to be from the bank.
Be vigilant! Never click on a link in an SMS claiming to be from Absa.
If you receive a suspicious SMS, report it and then delete it.
To report any suspicious activity, contact the Absa fraud hotline in one of the following ways:
- Via the Absa Banking App by using the click to call functionality
- Call 0860 557 557 or 011 501 5089
Remember, Absa will not request your PIN, password, passcode, and transaction verification or card CVV number. Always ‘#ProtectYourKeysToTheSafe’ and report any suspicious activity to the Absa Fraud Hotline immediately via the mobile banking app by using the ‘click to call’ functionality or simply call 0860 557 557 or +27 11 501 5089.
0860 557 557
+27 11 501 5089
3D secure call centre:
+27 11 354 4058