Book your appointment
Book your appointment
Book appointment
Book your appointment
Book an appointment for a Smart ID renewal at one of our branches. It’s smart, speedy and convenient!
Book appointment

What you need to know
 

  • How it works

    Booking your Smart ID renewal appointment is quick and simple:

    1. Go to the secure booking portal.
    2. Type in your ID number.
    3. Choose how you’d like to receive your booking confirmation – SMS, email or both.
    4. Pick a branch and appointment time.
    5. Tap Submit.

     

    Next steps:

    • After booking, you’ll get a confirmation letter.
    • At your appointment please bring confirmation of your booking (email).
    • You pay for your ID at your selected branch, not online.
       

    To book an appointment, you must have an Absa Cheque, Savings or Credit Account.

     

  • Find a branch

    You can book an appointment at one of these branches:

    • Pinetown (KZN)
    • Rosebank (Gauteng)
    •  Waterfall Mall (North West)

  • Terms and conditions

    For more information, view terms and conditions.

Don’t have an account?

Whatever your banking needs are, there’s an Absa account for you. Get a Cheque, Savings or Credit Account and enjoy the convenience of booking your ID renewal appointment online.

Ultimate

Ultimate Credit Card
Monthly fee
R115

Get our Enhanced Credit Facility with 30 days interest free. Level the financial playing field and elevate your banking now

Tell me more Apply now

Flexi Account

Gold Package
Monthly fee
R65
Enjoy full-service banking and only pay for the transactions you make.
Tell me more Apply now

Frequently Asked Questions

Need more help

Contact us:
Call us on 0860 008 600
Email us at absa@absa.co.za