This service is only available through our digital channels. It gives you access to over 500 000 Western Union agents in more than 200 countries and territories.

Reliability

Each transfer can be tracked

Speed

Money is available for collection in minutes,
subject to agent operating hours and
differences in time zones.

Convenience

As an Absa Online registered customer you
can send or receive money with
internet or cellphone banking.

Why should I use Western Union?

Reliability

  • Each transfer can be tracked using a money transfer control number (MTCN).
  • This number is given by the sender to the receiver ensuring that only the receiver can collect the money.
  • Positive identification is required to redeem the funds.

Speed

  • Western Union Money Transfer service uses advanced technology and a unique, worldwide computer network to ensure quick payout.
  • Money is available for collection in minutes, subject to agent operating hours and differences in time zones.

Convenience

  • If you are an Absa customer and a registered user you can experience the convenience of sending or receiving money with internet banking or cellphone Banking.
  • As this service is only available through our digital channels (internet and cellphone banking), you will need an Absa Bank transactional account  to make use of Western Union. Please contact our branch network to help you  open a bank account.

Please note that in certain countries only the ‘receive money’ service is available.

Regulations and documentation:

According to South African Reserve Bank Exchange Control Rules and Regulations, only the following types of Western Union receive transactions are allowed:

  • Foreign students studying in South Africa receiving funds from abroad to pay for their living expenses, tuition, books, etc.
  • Earnings of SA resident temporarily abroad.
  • Monetary gifts received from abroad - gifts, other than to charitable, religious, cultural or educational organisations.

The following persons cannot perform a Western Union money transfer transaction:

  • Foreign tourists visiting South Africa receiving funds from abroad relating to their holiday or business visit to South Africa.
  • Residents of Lesotho, Swaziland and Namibia.
  • Non-residents are not allowed to send or receive funds to or from South Africa via Western Union.
How it works online or for cellphone banking:

An Absa Online or cellphone banking registered customer (individual only) can make use of the Western Union service by clicking on the International Funds Transfer gadget under the Payments function.

Need more help?

Let one of our consultants assist you.

Call us on:

0860 151 151

Email us at:

forex@absa.co.za

Contact us to find your nearest foreign exchange branch.