Here are some of the benefits
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Absa Advantage

Get rewarded instantly by completing simple challenges on the Absa Banking App.

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Absa Rewards

Get cash back whenever you pay with your card and more.


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You can bank on us when it comes to your card and safety.

Here are some handy tips and information about your Absa debit card.

  • What to do when you receive your card

    1.  To activate your card, do a transaction at a point-of-sale or withdraw cash from any ATM, using your PIN.

    2. For a reissued card, use your previous card’s PIN.

    3. To retrieve your PIN

    • Dial 08600 08600 and follow the voice prompts.
    • Visit the nearest branch with your ID.
    • Log into your Absa Banking App, select Cards from the bottom menu and then select the relevant card.
    • Log into Absa Online, select Settings > My Card Management > PIN Retrieval and then the specific card from the dropdown menu.
    4. For added security, activate your NotifyMe SMSs to receive transaction notifications. Value Bundle customers who use the Absa App and have enabled notifications in app, will receive their transaction notifications via App.

  • Features of your debit card

    • Enhanced fraud protection with our range of chip cards.
    • Cash withdrawals at over 800 Absa ATMs, branches and cash acceptors points of sale.
    • Swipe and withdraw cash internationally.
    • Visa benefits.
    • Lost card protection. However, you need to notify the bank if your card is lost or stolen.
    • Option to personalise your debit card (you can request to have your name printed on your card and to have it delivered to you).
    • Safe and secure online shopping with Verified by Visa when you shop at participating 3D-Secure online merchants with SMS or in-App verification.
    • Increase or decrease your daily spend limit quickly and easily by logging in to your Absa Banking App, on Absa Online Banking, by calling us on 08600 08600.

  • Card safety tips

    • Memorise your PIN and store your card safely.
    • Don’t write your PIN down.
    • Never share your PIN with anyone.
    • Always watch your card at till points.
    • Make sure you get your card back after every purchase.
    • Never trust strangers or ask them for help at an ATM.
    • Treat your contactless card as cash – always keep it safe.
    • Temporarily lock, stop or replace your card anytime using your Absa Banking App.
    • If your card is retained by an ATM, contact us immediately and block your card before you leave.
    • Always cover the pin-pad or terminal each time you type in your PIN at an ATM.
    • Never share your one-time PIN or Password (OTP) with anyone.
    • We will never ask you for an OTP. If you receive a call asking for your OTP, hang-up immediately and contact our Absa Fraud Hotline on 0860 557 55, or report the incident via our Absa Mobile Banking App by selecting ‘Menu’, then ‘Report Fraud’.
    • Keep track of your account balances and transactions via the Absa Banking App or Absa Online Banking so that you can identify any suspicious activity on your account.
    • To report a lost or stolen card contact the 24/7 Absa Stop Card Centre on 0800 11 11 55.

Your Absa debit card is contactless-enabled and can be used to tap to pay for all transactions where the contactless/payWave symbol is displayed.

For transactions over R500, or merchant-dependent limits, you will be asked to enter your PIN.

Contactless transactions on your debit card are debited against your transactional account and transactions on your credit card are debited to your credit card account. These transactions will appear on your statement with all your other transactions.

Please safeguard your contactless-enabled card to avoid fraudulent use. We will never ask you to share your PIN to maintain your card or transaction limits via telephone, SMS or email.

If your contactless card is lost or stolen, you can request a replacement. A replacement fee may be charged. Call Absa immediately on 0800 11 11 55 if your card is lost or stolen or your PIN is compromised.

Opt for our value-added NotifyMe service to get SMS and/or email alerts when you transact.

Read more about your card’s contactless functionality.

Apart from contactless payments with your card, we offer access to a host of other innovative digital payment solutions such as Apple Pay, Google Pay, Samsung Pay, Fitbit Pay and Garmin Pay.

Travel insurance* Travelling across borders? Purchase top-up travel insurance from Bryte at Absa-negotiated rates.
  Find out more about the benefits and conditions of Bryte Travel Insurance, our Top-up Cover and rates.

*Underwritten by Bryte Insurance Company Limited

Access premium experiences and everyday benefits with your Visa card.

Visa Local Offers

Redeem exclusive deals from local merchant partners to help you make the most of every occasion. Local Offers are available to all Visa cardholders.

Exclusive Deals

Visa have negotiated discounts across the world for you to enjoy, so you can be rewarded for using your Visa card no matter where you are. Explore the Visa website to see which rewards your card unlocks.

Global Customer Assistance Service (GCAS)

No matter where you are, Visa’s Global Customer Assistance Service (GCAS) is ready to respond as your fast and reliable 24/7 support network.

If your card has been lost or stolen abroad, for example, GCAS will assist you immediately

Services from GCAS include:

  • Quickly reporting and blocking a lost, stolen, damaged or compromised card
  • Expediting emergency cash disbursement so you are assisted within 2 hours
  • Expediting emergency card replacements so you are assisted within one business day
  • Cardholder inquiry service. You can call anytime, no matter where you are, to get quick answers or additional information
  • You’ll receive a direct transfer to your financial institution for any account-related questions that can’t be answered

South Africa: 0800 900 475 / Worldwide +1 303 967 1090

You may also visit Visa.co.za and use the drop-down menu to locate a more exact GCAS number based on your location.

Cardholders may register a profile on the Visa Cards Benefits and Offers platform to learn about redeemable offers. Visit the Visa cards website  and 'Create an Account' or just navigate the benefits on the page. The site is mobile optimized.

Please note: The Visa cards website does not store any Visa card details after your card tier is determined.

 

Manage your money while you’re on the move. Use your Absa Banking App to:

  • View your card details digitally (including expiry date and CVV).
  • Stop and replace your debit and/or credit card.
  • View your account balances.
  • View your 90-day transaction history.
  • Retrieve your card PIN.
  • Lock your card (if lost or misplaced).
  • Lock/Unlock specific transaction types that you don’t need (such as international purchases).
  • Do transfers and make electronic payments.
  • Change daily card limits.
  • Set travel notifications to enable your card to function across borders.
  • Buy prepaid airtime, data, electricity and buy Lotto tickets.
  • Absa Credit Coach in App – helps you monitor and improve your credit profile. Credit Coach is located under “Offers” tab.

 

Download our Absa Banking App and enjoy fast, convenient banking on your phone or tablet.

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See our rates and fees

 

Need more help

For queries on your debit card account:

Call us on 08600 08600

Email us at absa@absa.co.za

For lost and stolen cards:

Call us on 0800 111 155 (24/7) | Absa Banking App