If you were permanently employed, please submit the following:
- Certified copy of your identity document
- Official retrenchment letter typed on the employer's letterhead, signed by the human resources manager or by a senior line manager and with their contact details clearly stated
- Certificate of service
- UI19 document/UIF certificate
- Bank statements for the account into which your salary is paid for 3 (three) months before the employment termination date (if you have an external account other than an Absa account)
- Bank statements from the employment termination date to at least 30 (thirty) days after (if you have an external account other than an Absa account).
If you were a contract worker, please submit the following:
- Certified copy of your identity document
- Contract of employment
- Official retrenchment letter typed on the employer's letterhead, signed by the human resources manager or a senior line manager and with their contact details clearly stated
- Certificate of service
- UI19 document/UIF certificate
- Bank statements for the account into which your salary is paid for 3 (three) months before employment termination date (if you have an external account other than an Absa account)
- Bank statements from the employment termination date to at least 30 (thirty) days after (if you have an external account other than an Absa account).
If you were self-employed, please submit the following:
- Certified copy of your identity document
- Six months' business bank statements (before the loss of income)
- Business bank statements (after the loss of income)
- Three (3) months' personal bank statements before the loss of income (if you have an external account other than an Absa account)
- Personal bank statements to at least 30 (thirty) days after the loss of income (if you have an external account other than an Absa account)
- ITA34 (document from SARS)
- Proof of registered business
- Letter from accountant.
- Email your completed Claim Form (Absa 2758 EX) and all documents to creditlifeclaims@absa.co.za or login onto your Absa Banking app or Absa Online Express Banking to log a claim.
The claims assessor might require additional documents.