Online banking – how to manage accounts

1. On the Personal Loan page, click on the Apply now button
2. For existing customers, select Absa customer and use Online Banking
   Click Let’s start
3. Logon to Absa Online Banking
4. Accept SureCheck
5. Tick all boxes to give Absa your consent to process the application
   Click Let’s continue
6. A pre-qualified loan amount and term will display. Enter the amount you would like to borrow and the term. The calculator will display the estimated loan instalment for the selected amount and term
   Fill in the required details
   Click Let’s continue
7. Confirm your personal details
   Click Let’s continue
8. Confirm your employment details
   Click Let’s continue
9. Confirm your income and expenses details
   Click Let’s continue
10. The loan you qualify for will display. Accept, save or reject the offer
    If you accept the offer, choose the notification method for your credit agreement
    Click Submit
11. Check your DebiCheck debit order details and accept
    Click Let’s continue
12. Congratulations. Your loan application has been approved and your loan will be paid into your account
    
    Download user guide

Always logout after using your online account

1. On the Absa website home page click on Logon in the top right of the screen
2. Logon to Absa Online Banking
3. From the Full Service tab click on Profile, then Card Management
4. Click Manage card
5. Accept SureCheck
6. Click Done
7. From the dropdown arrow select the card you are replacing, the reason, the product and card type
8. Select the delivery address and add details
   Click Next
9. Verify the details and click on Order replacement card
10. Accept SureCheck
11. Tap Done
12. You have ordered a new card successfully
    
    Download user guide

Always logout after using Absa Online Banking

1. On the Absa website home page click on Logon in the top right of the screen
2. Logon to Absa Online Banking
3. Click on Full service on the top right
4. From the Accounts tab, select the Notice Deposit Account you wish to give notice to withdraw money from
5. Select the Manage account tab
6. Accept the verification request sent to your registered device
7. Enter the amount you want to withdraw, due date and payment instruction
8. Click Confirm on the next screen
9. Withdrawal notice placed successfully
10. Click Done

Always logout after using your online account

1. On the Absa website home page click on Logon in the top right of the screen
2. Logon to Absa Online Banking
3. Click Manage Beneficiaries on the side menu
4. From the Payments tab select the beneficiary
   Click Resend notice of payment
5. Select the required payment
   Click Resend notice
6. Fill in the details
   Click Next
7. Click Confirm to verify
8. Notice of payment is successfully sent
   Click Done

Always logout after using your online account

1. On the Absa website home page click on Logon in the top right of the screen
2. Logon to Absa Online Banking
3. Click on Menu in the top left of the screen
4. Click Settings
5. Scroll down and select Tax certificates
6. Select tax year
7. Select tax certificate type
8. Click View tax certificate
9. A pop up will appear
   Click View tax certificate to accept charges  
10. Download or print your tax certificate
     

Download user guide
 

Always logout after using your online account

1. Logon to the Absa Banking App
2. Tap Offers
3. Select Instant Life
4. Read the information on the screen and tap Quote
5. Complete your Personal Details and tap Next
6. Slide to select the Life Cover amount and tap Yes, call me
7. You have successfully submitted your Instant Life query
   Tap Done

Note: Absa Instant Life provides an indicative quote. An Absa call centre agent will call you back for a full quote.
 

Download user guide

Always logout after using your online account

1. Logon to your Absa Banking App
2. If you’re using an Android device, tap Menu in the bottom right of your screen
   Tap Cards
   If you’re using an Apple device, tap Cards in the bottom left of your screen
3. Tap the card you would like to stop and replace
   Tap Stop and Replace
4. Tap the drop down menu and select the reason for replacing your card
5. Tap the calendar icon and select the date the card was last used (credit card), or select card type (debit card)
   Tap Continue
6. Select your delivery method and accept the associated fees
7. Tap Continue
8. Accept the verification request that pops up
9. You have successfully ordered your new card

Download user guide

Always logout after using your Absa Banking App

1. Logon to the Absa Banking App
2. Tap on your Life @ Absa Online policy
3. Tap Manage
   Tap Manage beneficiaries
4. Tap Add beneficiary
   Fill in your Beneficiary details
   Tap Continue
5. Fill in beneficiary contact details
   Tap Continue
6. Allocate a percentage for each beneficiary or tap Share equally
   Tap Continue
7. Review all details
   Tap Confirm
8. Accept the verification request sent to your registered device
9. Your beneficiary is successfully added
   Tap Done

Always logout after using your app account

1. Logon to the Absa Banking App
2. Tap on your Life @Absa Online policy
3. Tap Manage
   Tap Manage beneficiaries
4. Tap Remove in the top right of the screen
5. Tap on the bin icon to select the beneficiary that you want to remove
6. Tap Yes on the pop up message to remove the beneficiary
7. Allocate a percentage for each beneficiary or tap Share equally
   Tap Continue.
8. Review the details
   Tap Confirm
9. Accept the verification request sent to your registered device
10. Your beneficiary is successfully updated
    Tap Done

Always logout after using your app account

1. Logon to the Absa Banking App
2. Select Fixed Deposit Account
   Note: Matured Fixed Deposit Accounts are indicated with an exclamation mark (!)
3. Tap Account
4. Tap New Investment instruction
   Select Auto reinvest
   Tap Next
5. Tap Confirm instruction and then tap Next
6. Your Fixed Deposit reinvestment is successfully submitted
   Tap Done

Always logout after using your app account

1. Logon to the Absa Banking App
2. Select your Absa Rewards account from the home screen
3. Select the Cash option under Redeem Rewards
4. Select the account where you want to transfer your cash rewards
   Enter the amount you want to transfer
   Tap Next
5. Tap Confirm transfer
6. Accept the verification request sent to your registered device
7. Your cash rewards are successfully redeemed

Always logout after using your app account

1. Logon to the Absa Banking App
2. Tap Menu in the bottom right of your screen
3. Tap Cards
4. Select the relevant card
5. Tap Use card when travelling
6. Select Departure date
   Select Return date
   Tap Activate
7. Accept the verification request sent to your registered device
8. Tap Done

Always logout after using your app account

1. Logon to your Absa Banking App
2. Select credit card account
3. Tap the Statements tab
4. Tap Download statement
5. Select date range and tap OK
6. Select the required statement from the list
7. Select file format
8. You can now view and share the downloaded statement

Always logout after using your app account

1. Logon to the Absa Banking App
2. Tap on Menu in the the bottom right of your screen
3. Tap Documents
4. Tap Tax certificates
5. Select the required tax year by taping the calendar icon
6. Tap on the required tax certificate type
7. Once the year and tax certificate type have been chosen, tap Continue
8. Download the chosen tax certificate and share through your preferred communication channel
    

Download user guide
 

Always logout after using your app account

1. Logon to the Absa Banking App
2. Tap Menu in the bottom right of your screen
3. Scroll down and tap Documents
4. Tap Bank confirmation letter
   Select the relevant account
5. Accept the verification request that pops up
6. Select file format
7. You can now view your bank confirmation letter with an option to download

Always logout after using your app account

1. Logon to your Absa Banking App
2. Select Cheque Account
3. Tap Statements
4. Select Download stamped statement
5. Choose the date range
6. Tap Download
7. Your stamped statement is successfully downloaded
   
   

Always log out after using your app account

1. Logon to your Absa Banking App
2. Tap Pay
3. Select Pay new beneficiary
4. Enter all new beneficiary details on the screen
   Tap Next
5. Confirm the details captured
   Tap Next
6. Tap Pay beneficiary
7. On the Payment screen, select the account you want to pay from
   Enter the amount
   Select the payment type
   Tap Next
8. Confirm the payment details
   Tap Pay
9. Accept the verification request sent to your registered device
10. Beneficiary is successfully added and paid

Always logout after using your app account