What is phishing?

Every now and then you may get an email that’s clearly a scam. Whether it’s because it unbelievably comes from a high-profile person like a king or minister, or it’s riddled with poor spelling and images, you know that it’s fake.

However, it’s still possible that you could open an email that looks like it comes from Absa or another official organisation, when it doesn’t. Because it looks so real, before you know it, you may have given your private information over to hackers.

 

How to spot phishing 

How to spot phishing scams
global

Suspicious emails asking you for help from a high-profile person, like a prince.

apply

Legitimate-looking emails asking you to share your PIN or password. 

global

Legitimate-looking emails asking you to click to get something that you didn’t apply for. 

global

Emails pressuring you to take action like deactivating your account.

How to protect yourself against phishing scams

Hackers or fraudsters who send phishing emails are trying to accomplish one of the following:

  • Getting you to open malicious attachments that contain malware (a dangerous software or type of computer virus).
  • Getting you to provide sensitive information like your PIN or password.

Hackers will steal your identity and gain access to your accounts or your company’s data.

Absa will NEVER ask you for your PIN, password or passcode, transaction verification or card CVV number

To report any suspicious activity, contact the Absa Fraud Hotline in one of the following ways:

  • Via the Absa Banking App by using the click to call functionality
  • Call 0860 557 557 or 011 501 5089
  • Report the phishing email as an attachment to Secmon@absa.co.za

Absa Online eStatement – Please be aware of the latest scam directing you to a link to validate and view your electronic statement. Do not click on the link (Phishing link) and report the phishing email as an attachment to Secmon@absa.africa.

Urgent Notice – Please be aware of the Scam indicating that Absa will shut down your Online Account today in order to new access in 2021, the scam asks you to upgrade your account immediately by clicking on a link (Phishing Link) to avoid your account being deactivated.

From: Absa <asman@abutiesales.co.za>
Sent: Friday, April 9, 2021 1:03 AM
To: Recipients <asman@abutiesales.co.za>
Subject: URGENT NOTICE

Dear Absa Customer

We are shutting down your (ABSA BANK) online access today in a course to activate 2021 access.
You need to upgrade your account immediately otherwise it will be deactivated.
To activate      click here

As a result of this your Internet Banking has been temporarily suspended.
The safety of your personal information when banking online is very important to us,
To regain instant access to online service.

Absa Bank Security Team

If this process is not done within 24-48 hours. We will be forced to
suspend your Account Online Access, as it can be used for fraudulent purposes
Copyright © 2021
 
Terms Of Use | Banking Regulations | Privacy Policy | Security Centre |
© Copyright. Absa Bank Limited, Registration number 1986/004794/06.
All rights reserved | Authorised Financial Services

ibanking customer message – Please be aware of the Scam stating that your online access had been temporarily deauthorized, due to irregularities with your vital profile details. You are further directed to a a Phishing Link to update and confirm your records.

From: myAbsa [mailto:myabsa@sncr.co.za]
Sent: Friday, 15 January 2021 5:45 AM
To:
Subject: ibanking customer message

Attn Client

Your online access has been temporarily deauthorized
due to some irregularities with your vital profile records.

Update and confirm records

Absa Privacy Dep.

ref:_00D1r1GluM._5005J9WTmJ:ref

Future dated payment - uncleared – Please be aware of the scam stating that your recent beneficiary inter-payment requires authentication. You are then directed to a Phishing link for further information regarding the contents of the notice.

From: officialemail <epay-online@ibs-absapaysystem.co.za>

Date: 2021/02/11 09:01 (GMT+02:00)

To:

Subject: Future dated payment - uncleared

Dear valued customer

Recent beneficiary inter-payment made to your account required your authentication. Absa customer (the payer) has sent this notification of payment to you. Should you have any queries regarding the contents of this notice, proceed below for more information.

online profile

Kind regards,
Customer Services.
Personal Accounts
Absa idirect FSP
 

Terms Of Use | Banking Regulations | Privacy Policy | Security Centre | Copyright. Absa Bank Limited, Registration number 1986/004794/06. All rights reserved | Authorised Financial Services Provider and a registered credit provider (NCRCP7) | Absa idirect FSP 34766; Absa Insurance Company FSP 8030.

important security notification – Please be aware of the Scam stating that your registered profile needs to be updated due to vital records being irregular or incomplete, which may lead to temporary deactivation. You are further directed to a a Phishing Link to update and confirm your records.

From: officialemail <ibch@sncr.za>
Sent: Friday, January 15, 2021 6:46 AM
To:
Subject: Important security notification

Attn Client

Your registered profile needs to be updated as some vital records are
irregular or incomplete and this may lead to temporary deactivation.

Please confirm and update your records and your account will continue working properly.

2021 Absa Online

ref:_00D1r1GluM._5005J9WO0J:ref

Secure mail notice – Online records confirmation: Please be aware of the Scam stating that some features of your online access had been temporarily deauthorized, due to an unusual conflict between your profile and access details. You are further directed to a a Phishing Link to validate your records and restore access.


From: Official Mail (officialemail@absa.co.za) <officialemail@absa.co.za>
Sent: Friday, January 15, 2021 6:45 AM
To:
Subject: Secure mail notice

Online records confirmation

Some sensitive features associated with your online access have
been deauthorized temporarily due to an unusual conflict between
your profile and access details.

Please Validate your records and restore access.

Privacy Department

© Absa Bank Limited.

Security Alert (Absa Rewards) – Please be aware of the Scam advising all registered internet banking users that Absa is undergoing a maintenance exercise to improve their banking service and rescue customers from the rate of spam virus on the Online Bank Portal. The email further directs the customer to a Phishing Link for verification and to avoid account suspension. 

 

From: Absa <billyh@decidefunctional.co.za>
Sent: Wednesday, December 30, 2020 4:15:33 AM
To: Recipients <billyh@decidefunctional.co.za>
Subject: Security Alert

 

ATTENTION Account USER,

This message is from ABSA to all users registered internet banking.
ABSA BANK: we are undergoing maintenance exercise to improve our
service and rescue you for the rate of spam virus in our Online Bank
Portal

Kindly follow the verification Authorize link here to avoid Account
suspension.

Absa Bank Team
Yours sincerely.

Scam example

Customer banking alert – Please be aware of the Phishing email advising customers that it had been discovered that some vital profile records on their profile are irregular or incomplete, therefore, some sensitive features had been limited. The customer is directed to a Phishing link to confirm and update their records in order for the account to continue working properly.

From: ABSA - [mailto:reactivate@mcb.co.za]
Sent: 31 December 2020 05:52 AM
To: 
Subject: Customer banking alert

Dear Client

We discovered some vital profile records on your profile are
irregular or incomplete therefore some sensitive features have been limited.

Please confirm and update your records and your account will continue working properly.

Online Service ©2020

Ebanking security alert – Please be aware of the Phishing email advising customers that while doing routine account maintenance, irregular logon attempts using the customers userpin has been discovered, therefore, some online access features has been deactivated. The customer is directed to a Phishing link to reactivate their access.

From: Absa online service <officialemail@absa.co.za>
Sent: Thursday, 31 December 2020 7:26 AM
To: 
Subject: Ebanking security alert


Secure ibanking alert

During our routine accounts maintenance we discovered some irregular
logon attempts with your userpin and have therefore deactivated some
online access features.

Please SIGNON to secure page to reactivate access.

Online Service

Always #ProtectYourKeysToTheSafe

Contact details

Fraud Hotline:
0860 557  557
+27 (0) 11 501 5089

3D Secure Call Centre: 
+27 (0) 11 354 4058

Email us at: secmon@absa.co.za