How to spot phishing
Suspicious emails asking you for help from a high-profile person, like a prince.
Legitimate-looking emails asking you to share your PIN or password.
Legitimate-looking emails asking you to click to get something that you didn’t apply for.
Emails pressuring you to take action like deactivating your account.
How to protect yourself against phishing scams
Hackers or fraudsters who send phishing emails are trying to accomplish one of the following:
- Getting you to open malicious attachments that contain malware (a dangerous software or type of computer virus).
- Getting you to provide sensitive information like your PIN or password.
Hackers will steal your identity and gain access to your accounts or your company’s data.
Absa will NEVER ask you for your PIN, password or passcode, transaction verification or card CVV number
To report any suspicious activity, contact the Absa Fraud Hotline in one of the following ways:
- Via the Absa Banking App by using the click to call functionality
- Call 0860 557 557 or 011 501 5089
- Report the phishing email as an attachment to Secmon@absa.co.za
Ebanking security alert – Please be aware of the Phishing email advising customers that while doing routine account maintenance, irregular logon attempts using the customers userpin has been discovered, therefore, some online access features has been deactivated. The customer is directed to a Phishing link to reactivate their access.
From: Absa online service <email@example.com>
Sent: Thursday, 31 December 2020 7:26 AM
Subject: Ebanking security alert
Secure ibanking alert
During our routine accounts maintenance we discovered some irregular
logon attempts with your userpin and have therefore deactivated some
online access features.
Please SIGNON to secure page to reactivate access.