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Credit cards safety and security tips

Report a lost or stolen card

If you get a call from us

  • Report a lost or stolen card

    • Contact the Absa Stop Card Centre on 0800 11 11 55
    • Stop and replace your card on the Absa Banking App

  • If you get a call from us

    We will never ask you for your credit card:

    • Expiry date
    • CVV number
    • One-Time-Password
    • PIN

    Note: we will have your card number and you only need to confirm a few digits.

What to do when you get your new card

Activate and Set Up Your New Absa Credit Card

  1. Sign your card immediately
  2. Retrieve your unique PIN, set limits, and manage your card by:
    • Logging in to the Absa Banking App and selecting Cards
    • Logging in to Absa Online Banking and going to Settings > My Card Management
    • Visiting your nearest Absa branch with your ID
  3. For a reissued card, use your previous card’s PIN
  4. For added security, activate NotifyMe

Credit card safety tips

Tips to help you keep safe from scammers.

  1. Memorise your PIN and store your card safely
  2. Never keep your PIN and card together
  3. Never share your PIN with anyone
  4. Always watch your card at till points
  5. Make sure that you get your card back after every purchase
  6. Never trust strangers or ask them for help at an ATM
  7. Treat your contactless card as cash – always keep it secure
Need more help?

Let one of our call centre agents help you get the best credit card for your needs.

Call us on:
0861 462 273

Email us at:
contactcard@absa.co.za

Please note: To provide our products and services, we collaborate with other companies, some of which may use our branding. Our Privacy Policy does not apply to these companies' websites. For their privacy policies, please refer to the respective service provider's site.