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- Data Security Manager
Protect yourself against financial crime with FICA
Ensure your personal information is up to date and correct to help us combat financial crimes.
Understanding FICA
Let’s help you become and remain FICA compliant
Documents Required
- Valid copy of your latest smart ID card. Please ensure both back and front of your smart ID card is uploaded
- Note: A green ID book can only be accepted if you do not have a smart ID card. Outdated identity documents will be rejected
- Note: A green ID book can only be accepted if you do not have a smart ID card. Outdated identity documents will be rejected
- If your green ID book or smart ID card is lost, stolen or not yet issued, we can accept any one of the following means of identification:
- Valid passport (applicable to foreign nationals)
- Valid birth certificate (applicable for minors)
- A sworn affidavit or police statement, proof of ID re-application from the Department of Home Affairs
- If you have changed your name due to marriage or divorce we will need a marriage certificate or divorce documents.
Proof of residence
- To verify your residential address, you need to provide an approved document which bears your name and physical address or stand number and suburb.
- It is important to ensure that the documents are:
- Not older than 3 months e.g Utility documents
- Not a Subsidiary of Absa, e.g. Woolworths
You can also update your personal information at any time as your personal information changes proactively using our digital platforms.
Contact us:
Call us on: 08600 08600
Email us at: FICAhelp@absa.co.za for more information
Please note you need to visit an Absa branch to complete and sign declaration forms.
Proof of identification
- A valid passport
- A valid visa will be required for temporary visits that exceed the 90-day period.
Foreign nationals who are temporary residents in South Africa
- Evidence that you are visiting the country on a temporary basis for 90 days or less.
Proof of residence
- You need to provide an approved document containing your name and physical address or stand number and suburb.
- NOTE: PO Box numbers are not accepted.
- NOTE: PO Box numbers are not accepted.
- We accept any of the following documents containing your name and physical residential address:
- Bills e.g. municipal water and lights account or property managing agent statement
- Bank statements from another bank on an official bank document or form
- It is important to ensure that the documents are:
- Not older than 3 months, e.g. Utility documents
- Not Subsidiary of Absa, e.g. Woolworths
Foreign nationals - Non-resident individuals
- You can also update your personal information at any time as your personal information changes proactively, using our digital platforms, as your personal information changes.
Contact us:
Call us on: (+27) 11 501 5110
Email us at: FICAhelp@absa.co.za for more information
Proof of ID
- Verified copy your green bar-coded ID or identity card (back and front of smart ID card)
- If the green bar-coded ID or identity card (smart card) is lost, stolen or not yet issued, then one of the following means of identification is acceptable:
- Valid passport, which is also suitable for foreign nationals, (only applicable to foreign nationals that are Individuals, and not Stokvels)
- Valid birth certificate (for minors)
- A sworn affidavit or police statement, proof of ID reapplication from Department of Home Affairs is required.
- Name change due to marriage or divorce will require a marriage certificate or divorce documents.
Proof of residence
- To verify your residential address, you need to provide an approved document containing your name and physical address or stand number and suburb.
- It is important to ensure that the documents are:
- Not older than 3 months e.g Utility documents
- Not a Subsidiary of Absa, e.g. Woolworths
Contact us:
Call us on: (+27) 11 501 5110
Email us at: FICAhelp@absa.co.za for more information
Please note you need to visit an Absa branch to complete and sign declaration forms.
Birth certificate:
- Unabridged Birth Certificate containing details of the minor and both parents
- Abridged Birth Certificate containing details of the minor only
- NOTE: If the parent opening the account has a different surname to the minor, an unabridged birth certificate must be provided to confirm the parental information.
Proof of residence:
- Proof of residence of the accompanying parent
- It is important to ensure that the documents are:
- Not older than 3 months e.g Utility documents
- Not a Subsidiary of Absa, e.g. Woolworths
Contact us:
Call us on: 08600 08600
Email us at: FICAhelp@absa.co.za for more information
- Proof of Head Office or Trading registered business address
- Registration documents
- Proof of Authority document
NOTE: If you have related parties you’ll need to provide:
- List of all members
- South African identity documents or passports of related parties
- Passports are not accepted for South African citizens with a valid ID book or smart ID card
NOTE: Only the following documents are acceptable as proof of registered business address:
- Letter from municipality confirming business address
- Tribal authority letter confirming business address
- Signed letter from an independent auditor/accountant on their company letterhead confirming physical/trading/operational address for the business
Contact us:
Call us on: 08600 08600
Email us at: FICAhelp@absa.co.za or more information
The information required depends on the type of business. To find out which documents are required for your business, download our FICA documents guideline.
Contact us:
Call us on: 0800 227 592
Email us at: mybusinessbanker@absa.co.za or more information