Protect yourself against financial crime with FICA

• Valid copy of your latest smart ID card. Please ensure both back and front of your smart ID card is uploaded
  
  
  • Note: A green ID book can only be accepted if you do not have a smart ID card. Outdated identity documents will be rejected
     
• If your green ID book or smart ID card is lost, stolen or not yet issued, we can accept any one of the following means of identification:
  
  
  • Valid passport (applicable to foreign nationals)
  • Valid birth certificate (applicable for minors)
  • A sworn affidavit or police statement, proof of ID re-application from the Department of Home Affairs 
  • If you have changed your name due to marriage or divorce we will need a marriage certificate or divorce documents.

Proof of residence

• To verify your residential address, you need to provide an approved document which bears your name and physical address or stand number and suburb.
• It is important to ensure that the documents are:
  
  
  • Not older than 3 months e.g Utility documents
  • Not a Subsidiary of Absa, e.g. Woolworths 

You can also update your personal information at any time as your personal information changes proactively using our digital platforms.
 

Contact us: 

Call us on: 08600 08600
Email us at: FICAhelp@absa.co.za for more information

Please note you need to visit an Absa branch to complete and sign declaration forms.

Proof of identification

• A valid passport
• A valid visa will be required for temporary visits that exceed the 90-day period.
   

Foreign nationals who are temporary residents in South Africa

• Evidence that you are visiting the country on a temporary basis for 90 days or less.

Proof of residence

• You need to provide an approved document containing your name and physical address or stand number and suburb.
  
  
  • NOTE: PO Box numbers are not accepted.
     
• We accept any of the following documents containing your name and physical residential address:
  
  
  • Bills e.g. municipal water and lights account or property managing agent statement
  • Bank statements from another bank on an official bank document or form
  • It is important to ensure that the documents are:
    • Not older than 3 months, e.g. Utility documents
    • Not Subsidiary of Absa, e.g. Woolworths 
       

Foreign nationals - Non-resident individuals

• You can also update your personal information at any time as your personal information changes proactively,  using our digital platforms, as your personal information changes.
   

Contact us: 

Call us on: (+27) 11 501 5110 
Email us at: FICAhelp@absa.co.za for more information

Proof of ID

• Verified copy your green bar-coded ID or identity card (back and front of smart ID card)
• If the green bar-coded ID or identity card (smart card) is lost, stolen or not yet issued, then one of the following means of identification is acceptable:
  • Valid passport, which is also suitable for foreign nationals, (only applicable to foreign nationals that are Individuals, and not Stokvels)
  • Valid birth certificate (for minors)
  • A sworn affidavit or police statement, proof of ID reapplication from Department of Home Affairs is required.
  • Name change due to marriage or divorce will require a marriage certificate or divorce documents.
     

Proof of residence

• To verify your residential address, you need to provide an approved document containing your name and physical address or stand number and suburb.
• It is important to ensure that the documents are:
  • Not older than 3 months e.g Utility documents
  • Not a Subsidiary of Absa, e.g. Woolworths 
     

Contact us: 

Call us on: (+27)  11 501 5110 
Email us at: FICAhelp@absa.co.za for more information

Please note you need to visit an Absa branch to complete and sign declaration forms.

Birth certificate:

• Unabridged Birth Certificate containing details of the minor and both parents
• Abridged Birth Certificate containing details of the minor only
• NOTE: If the parent opening the account has a different surname to the minor, an unabridged birth certificate must be provided to confirm the parental information.

Proof of residence:

• Proof of residence of the accompanying parent
• It is important to ensure that the documents are:
  • Not older than 3 months e.g Utility documents
  • Not a Subsidiary of Absa, e.g. Woolworths 

Contact us:

Call us on: 08600 08600 
Email us at:  FICAhelp@absa.co.za for more information

• Proof of Head Office or Trading registered business address
• Registration documents 
• Proof of Authority document
   

NOTE: If you have related parties you’ll need to provide:

• List of all members
• South African identity documents or passports of related parties
• Passports are not accepted for South African citizens with a valid ID book or smart ID card

NOTE: Only the following documents are acceptable as proof of registered business address:

• Letter from municipality confirming business address
• Tribal authority letter confirming business address
• Signed letter from an independent auditor/accountant on their company letterhead confirming physical/trading/operational address for the business  
   

Contact us: 

Call us on: 08600 08600 
Email us at:  FICAhelp@absa.co.za or more information

The information required depends on the type of business. To find out which documents are required for your business, download our FICA documents guideline.
 

Contact us: 

Call us on: 0800 227 592
Email us at: mybusinessbanker@absa.co.za or more information