What is FICA?


Financial Intelligence Centre Act 38 of 2001
South Africa introduced FICA in 2001 to help fight financial crimes such as money laundering, the financing of terrorist activities, and to protect banking customers from such crimes. According to FICA, banks must ensure that the customer information that the bank keeps is correct and up to date as it is important for banks to know their customers.

What documents are required?

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What documents must I provide?
  • The primary document for us to confirm your identity is your green bar-coded national identity document or identity card (smart card).
  • For us to verify your residential address, you have to provide us with an approved document containing your name and physical address (PO Box numbers are not acceptable), or stand number and suburb.
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What alternative documents can I provide?

If the green bar-coded national identity document or identity card (smart card) is not available due to the fact that it is lost, stolen or not yet issued, then one of the following means of identification is acceptable:

  • Valid passport, which is also suitable for foreign nationals
  • Valid driving license
  • Valid birth certificate (for minors)
  • A sworn affidavit or police statement and proof of reapplication for an ID from the Department of Home Affairs is required, as well as proof of your income.
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What documents are acceptable as proof of residence?

Any one of the following valid documents reflecting your name and physical residential address (except where a credit provider is a subsidiary of Absa, e.g. Woolworths):

  • Utility bill, e.g. municipal water and lights account or property managing agent statement
  • Bank statement from another bank on an official bank document or form
  • Municipal councillor’s letter
  • Tax certificate
  • Recent active lease or rental agreement
  • Municipal rates and taxes invoice not older than 3 months
  • Account statement from a NCR (National Credit Regulator) registered service 
provider (NCR number must be visible/recorded on the document)
  • Security service providers registered with PSIRA (Private Security Industry Regulatory Authority), e.g. Chubb, ADT (PSIRA number must be visible/ recorded on the document)
  • Telephone or cellular telephone statement
  • Official SARS document (not eFiling documentation)
  • Valid television license renewal letter
  • Television license renewal/confirmation letter
  • Subscription TV, e.g. MultiChoice statement
  • Home loan statement from another financial institution
  • Long/short term insurance policy documents from another Financial Services Provider (FSB number must be visible/recorded on the document)
  • Motor vehicle registration/license documents
  • Body corporate/governing body letter or statement
  • Official employer letter for employees residing on company/ institution premises
  • Official university/technikon/college or tertiary institution registration letter
  • Affidavit to confirm address (only applicable to individuals)
  • Posted traffic fine from a Metro police department (E-toll statements 
are not accepted)
  • Medical aid statement or policy document (policy number must be visible on the document)
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What documents are required for Absa banked businesses?

Existing private company (PTY Limited)

  • Company registration documents
  • Proof of your business physical address
  • Mandate or resolution (Multi Directors)

If you have related parties you’ll need to provide:

  • South African identity documents or passports of related parties
  • Shareholder confirmation documents of related parties
  • Proof of physical address of related parties

Close Corporations (CC)

  • Proof of Head Office or Trading registered business address
  • Registration documents 
  • Proof of Authority to submit application (Applicable if CC is owned by more than one party)

If you have related parties you’ll need to provide:

  • List of all members
  • South African identity documents or passports of related parties

*Please note only the following documents are acceptable as proof of registered business address:

  • Letter from municipality confirming business address
  • Tribal authority letter confirming business address
  • Signed letter from an independent auditor/accountant on their company letterhead confirming physical/trading/operational address for the business  
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How recent must proof of residence documents be?

All documents must be less than 3 months old except for:

  • Signed lease or rental agreement (less than 1 year old)
  • Home loan statement from another financial institution (less than 6 months old)
  • Official SARS document (less than 1 year old)
  • Long/Short-term insurance policy documents from another financial services provider (less than 1 year old)
  • Body corporate/governing body letter or statement (less than 1 year old)
  • Motor vehicle registration/licence documents (less than 1 year old)
  • Television licence renewal confirmation letter (less than 1 year old)
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How do I submit my documents?

Absa Online

You are registered on Absa Online, you may logon to absa.co.za and upload your documents on the “profile” section. If you are not registered, you would need to register at absa.co.za and upload your documents

Email

You can email your documents to ficadocs@absa.co.za . We will process the documents and send out a confirmation on your FICA status

Branches

You can also walk into your nearest branch and submit the documents.

Need more help?

Let one of our consultants assist you.

Call us on:

08600 08600

E-mail us at:

absa@absa.co.za

Visit your nearest branch