-
Reconciliation file
Being able to access a file daily allows you to perform detailed reconciliations of all card transactions processed through your business.
- Get a detailed breakdown of all individual card transactions in one batch
- Saves you time on reconciliation
- Data received and imported can be used for internal management information
- Data is easily shared between the various accounting functions in your business
-
Electronic chargeback file
We provide an electronic file as and when a chargeback request is processed.
- You also get a detailed breakdown of all chargebacks
- Save time by receiving the file electronically
- Data received and imported can be used for internal management information
- Data is easily shared between the various functions in your business
-
Cheque guarantee services
-
In-house regional footprint
We have six regional offices based in Pretoria, Johannesburg, Cape Town, Port Elizabeth, Durban and Bloemfontein and satellite offices in Polokwane, Witbank, Nelspruit, East London, George and Kimberley.
- All regional offices, as well as satellite offices, carry stock of all device types and can service all our merchants quickly and effectively
- We manage our support consultants and ensure that our resources are dispatched when and where we need them
- 48-hour maximum turnaround time for calls logged via the Merchant Help Desk
-
Merchant help desk support
-
Statements and reports
- Receive statements and reports via email or in the post – whichever suits you best
- You have a choice between receiving your merchant statements in the post or via email
- Web-based reports are available via Net Up, Connect Direct and Host-to-Host
- Speak to your sales consultant for more information around integration and pricing
-
Data Security Manager portal
Compliance with the Payment Card Industry Data Security Standards (PCI DSS) is a mandatory requirement as set out in your merchant agreement with us. Failure to take action could lead to charges.Why you need to do this
As a business that accepts card payments, be it over the counter, the phone or online, you are required to comply with the PCI DSS.
A data breach can leave your business open to significant losses, including fines from card associations and the cost of a forensic investigation, not to mention damage to your reputation.
As a merchant registered on the portal, you qualify for breach cover of R200 000 which can be used for forensic investigations or fines from card associations.What you will be asked to do
You will be asked to do the following:
- Profile your business
- Complete security tasks (scanning if applicable)
- Answer a security questionnaire
Once you have completed these steps, you will be asked to confirm that everything is correct and that you are compliant with the PCI DSS.
How to log on to the Data Security Manager portal
Your portal will guide you through your self-assessment step-by-step. Support is available at any time, if you need it. Your temporary password will be sent in a separate email for security reasons. Once you have received this password, you can then logon below.
Please note: To provide our products and services, we collaborate with other companies, some of which may use our branding. Our Privacy Policy does not apply to these companies' websites. For their privacy policies, please refer to the respective service provider's site.
Need more help?
Let one of our consultants assist you.
Call us on:
0860 111 222
Email us at:
