Sometimes it's hard to leave social media. Introducing a new trend on Social Media.


What is it?

ChatBanking for Twitter and Facebook Messenger allows you to pay beneficiaries, buy electricity, buy airtime and data, check your balance or get a mini statement straight from Facebook Messenger or Twitter.

For the first time you can now use Facebook Messenger or Twitter to:

Get bank balance
Buy Electricity
Buy Electricity
Purchase airtime and data
Pay Beneficiaries
Pay Beneficiaries

How do I get started?

Step 1
  • Logon to online banking, click on Settings from the Express tab and add your profile
Step 2
  • Logon to Twitter and follow @AbsaChatBanking or Logon to Facebook and send a private message to AbsaChatBanking
Step 3
  • Send a private message (DM) to @AbsaChatBanking on Twitter or AbsaChatBanking on Facebook and simply say "hi"

Frequently asked questions

  • What is ChatBanking?

    ChatBanking is an easy to use secure service which allows you, the customer, to complete transactions without ever having to leave your favourite social media platform.

  • What Social Media Platforms is ChatBanking available on?

    At the moment you can access ChatBanking via Twitter or Facebook Messenger, with more social media platforms to follow shortly.

  • How do I register for Absa ChatBanking?

    To add your ChatBanking profile follow these easy steps:

    • Go to Settings
    • Click on Manage ChatBanking
    • Click on Add Profile and follow the prompts

    Twitter: To complete your ChatBanking for Twitter registration. Logon to Twitter once you have added your profile and follow @AbsaChatBanking. You will receive a welcome Direct Message (DM) from @AbsaChatBanking to welcome you to the service.

    Facebook Messenger: Once you click on Add profile and select Facebook from the drop down, you will need to click continue to get the various options available to complete your registration. Choose the option that is easiest for you to complete your profile verification.

  • Download this FAQ

Need more help?

Let one of our consultants assist you.

Call us on:

08600 08600

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