Keep your personal information as secure as possible to avoid being a victim of identity theft.

Imagine waking up one morning to find that you are actually married to someone in a foreign country, and you are now hundreds of thousands in debt because you opened new accounts, took out loans from four banks, rented flashy cars and spent money like it was water. Sound like a night out gone wrong? More likely a case of identity theft - and it could happen to you.

Identity theft happens when someone literally steals your identity (and forges relevant documents like an ID book, driver’s licence, etc) and poses as you - doing all those risky financial things that you wouldn’t be caught dead doing; including opening a number of credit card accounts or transferring money out of your bond and spending it.

Stealing someone’s identity is actually easier than you would think. All the fraudsters need access to is your wallet or social media account. In there, they have all the details they need to start pretending to be you; your ID number, name, surname, address, and more, depending on what documentation or information you carry around with you or post to your accounts.

Avoid becoming a victim of identity theft

Even the most vigilant people can fall prey to this type of scam, but there are precautions you can take to stay as safe as possible.

Here with some tips:

Personal Information
Avoid carrying more information than you need

Don’t carry around more information than you need to. Keep the bare minimum in your wallet, and refrain from carrying around things like your ID book, birth certificate, marriage certificate, etc, as this makes stealing your identity so much easier should you lose your wallet.

Destroy your personal info before throwing it away

Don’t throw away post with your personal info without destroying it because with enough time and patience a fraudster can put together all the personal information about you they need to steal your identity. This includes bank statements, ATM slips, utility bills, etc – all of which have some information about your identity that can be used

Password Security
Be alert when banking online

Be wary online, no matter what you are doing. Make sure you have complicated passwords, don’t transact on websites if you aren’t sure that they are secure, don’t click on links that you are unsure of, install antimalware and antivirus software on your computer, don’t put sensitive information up on your social media


Set up banking alerts like NotifyMe. If you receive an alert about movement on your account, and you aren’t responsible for it, you can take immediate action instead of waiting for your statement at the end of the month, or a call from the fraud department querying your transactions

Need more help?

Let one of our consultants assist you.

Call our security centre on:

Fraud Hotline:

0860 557  557

3D Secure Call Centre:

+27 (0) 11 354 4058

Report phishing e-mails: