Frequently asked questions

  • Who can apply for a business account online?

    Any business entity seeking a business account. However, only one person, normally the main applicant, can apply provided they have the mandate to act on behalf of that entity.

    Any business entity seeking an Absa business account. However, only one person, normally the main applicant, can apply provided they have the mandate to act on behalf of that entity.

     

  • What information do I need to apply for a business account online?

    The main application must have the business (for example, company registration number, company address etc where applicable) and related party information. For entities that have more than one member or related party, the main applicant must have at least the names, identity numbers and email addresses of the other members. This would allow the main applicant to send a request systematically to the email addresses of the other members to complete their own details online.

    Any business entity seeking an Absa business account. However, only one person, normally the main applicant, can apply provided they have the mandate to act on behalf of that entity.

     

  • How do I know that my application was received?

    The system will send a notification to the main applicant with the reference number of the application. For incomplete applications, the main applicant will also receive reminder notifications to complete the application online.

    Any business entity seeking an Absa business account. However, only one person, normally the main applicant, can apply provided they have the mandate to act on behalf of that entity.

     

  • What are the accepted “legal identity documents” for asylum seekers and refugees that can be used to apply for a business account?

    We currently accept one of the following; Section 22 Permit, Section 24 Permit or a maroon ID.

    Any business entity seeking an Absa business account. However, only one person, normally the main applicant, can apply provided they have the mandate to act on behalf of that entity.

     

  • Do I need to visit a branch to submit documentation?

    No. For all our online application processes, there is an integrated solution for uploading supporting documents online. There is definitely no need for you to go to a branch just to submit your documents.

    Any business entity seeking an Absa business account. However, only one person, normally the main applicant, can apply provided they have the mandate to act on behalf of that entity.

     

  • Who do I contact for my business account application status?

    Call the Absa contact number provided in the communication sent to you or call 0861 000 734. 

    Any business entity seeking an Absa business account. However, only one person, normally the main applicant, can apply provided they have the mandate to act on behalf of that entity.

     

Need more help?

Let one of our consultants assist you.

For more information on opening a business account online, call us on:

0861 000 734

If you’re a new customer or you don’t bank with us, call us on:

0860 040 302