Private Bank

Everyday banking with your account benefits simplified; at no additional cost:

• One card offers you full debit and credit functionality with unlimited transactions via our electronic channels;
• NotifyMe SMS or e-mail notification of activity on your transactional account,
• Interest on credit balances,
• Absa ATM cash deposits, cash withdrawals, balance enquiries and ministatements;
• Switching of salary and debit orders; Internet, Cellphone and Telelphone Banking services

Your Absa Private Bank World MasterCard Credit Card delivers real benefits and a secure and convenient way to pay for all your purchases, with a range of features:

• No monthly or annual card fees;
• Additional secondary and Garage cards;
• An individually determined credit limit that can be reviewed annually by providing written permission to your Absa Private Banker;
• Up to 57 days' interest-free credit on qualifying purchases when your account is settled in full by payment date;
• Free Lost Card Protection (excludes the cost of replacing the card and the lost card administration fee);
• Chip and PIN security;
• Monthly statement with the option of eStatements;
• International acceptance;
• Basic Travel Insurance when the full return air ticket is bought on your Absa Private Bank World MasterCard Credit Card. This cover can be upgraded and extended through your Absa Private Banker

The rewards you deserve – with the Absa Private Bank Exceller package you get automatic Absa Rewards membership at no additional monthly fee:

• Earn 1% of your spend back in cash every time you pay with your Absa Private Bank World MasterCard Credit Card
• Earn up to 10% back when purchasing from any of our many Absa Rewards partners
• Redeem your Rewards with a single call for cash, airtime, shopping vouchers or travel benefits, or you can invest it or donate it to charity
• Bonus Benefits includes a phone-in concierge service, further discounts, emergency roadside assistance, legal advice and even a teacher on call to help with the children’s homework

Unique Lifestyle benefits with your World MasterCard Credit Card, such as

• Privilege Access Programme, opens the door to a number of exceptional offers from luxury brands, world class resorts and hotels to suit your lifestyle from arts, culture, entertainment, invitations to closed door events and priority reservations at top sell-out restaurants. A bimonthly newsletter sent to you will highlight the various offers that you are entitled to as a World MasterCard cardholder.
• Starwood Preferred Gold Card Membership, World MasterCard cardholders will have access to preferred membership at SPG’s hotel chains, which include 850 hotels and 9 brands such as Le Meridien, Sheraton, Four Points Sheraton, The Luxury Collection and St Regis. Receive a complimentary upgrade to a Preferred Room (when available at check-in) and a 16:00 late-checkout privilege. Visit www.spg.com/WorldMasterCardGoldUpgrade to join.
• Destination Cellars, your membership of this premium luxury international destination club is worth $10 000 and offers personalised travel experiences to wine estates around the world. Visit www.destcellars.com/mcelite to activate.
• Spa Collection: Exclusive spa privileges and special offers at some of Asia’s best spas and additional discounts at the renowned Banyan Tree spas.
• Gourmet on Tour: There is nothing quite like flying halfway around the world for a gastronomical adventure. Gourmet on Tour’s suite of experiences for the globe-trotting connoisseur deftly brings together epicurean pleasures and the romance of travel for truly memorable experiences. This entitles you to unique tour experiences worldwide. Email info@gourmetontour.com for reservations
• Global Premium Collection: Discounts and value-added offers on the best the world has to offer in terms of dining, leisure, travel and shopping.
• MasterCard Moments: Provides you with an enticing range of experiences that will enrich your life with culinary adventures, pampers you with rejuvenation packages and lets you indulge in an abundance of luxury travel experiences. It includes: first-hand access to the latest exclusive Moments, members-only invitations to special events and unique experiences, regular lifestyle and travel articles, personalised Moments tailored to your interests. Available at www.mastercardmoments.com

Travel light and in style with International Concierge

This service offered by World MasterCard offers you worldwide personal assistance and concierge services when travelling by calling +44 203 283 8553, including:

• Vacation planning
• Pre-trip and destination information
• Air travel reservations
• Hotel reservations
• Car reservations
• Events and entertainment reservations
• Restaurant reservations
• Golf course reservations
• Business service arrangements
• Assistance with locating, buying and delivering gifts or flowers
• Legal referrals
• Lost/stolen document assistance
• Lost luggage assistance
• Emergency message transmission
• Courier and interpreter arrangements

The Absa Private Bank Travel Concierge Service offers a range of services, from helping you plan your travels to making bookings on your behalf, including:

• Comparative ticket price details
• Information on your destination
• Travel bookings, including flights and accommodation
• Ordering of shuttle services and airport transfers
• Priority Pass
  Automatic access to more than 600 airport lounges in over 100 countries and 300 cities, with the use of business facilities and private relaxation areas at most lounges, and complimentary snacks and refreshments. Visit www.prioritypass.com for more information on participating lounges
• Cash Passport
  A prepaid, reloadable cash card that eliminates the risk of carrying cash overseas and simplifies the purchase and use of foreign exchange. PIN-coded, it is convenient and secure, valid for three years from the date of issue, and you receive a commission discount on the first forex purchase loaded onto the card.

Insurance cover for Travel Accident and Medical Assistance

• Personal accident insurance
• Medical emergency, evacuation and repatriation
• Medical emergency expenses
• Hospital daily indemnity

Travel Inconvenience and Cancellation

• Loss of baggage
• Delayed baggage
• Trip cancellation
• Travel delay
• Missed connection
• Assistance services for emergency accommodation and travel arrangements

Global Service
Worldwide emergency services when you require assistance with emergency card replacement, virtual payment transactions, lost/stolen card reporting and emergency cash advances.

Basic Travel Insurance
Automatic Basic Travel Insurance when you purchase international travel tickets with your Absa Private Bank Exceller World MasterCard Credit Card:

• Emergency medical and associated expenses
• Personal accident cover and medical expenses
• Death or disability cover
• Trip cancellation or curtailment
• Baggage, personal money and document loss
• Your personal point of contact for financial and investment advice

Your dedicated Absa Private Banker
As an Absa Private Bank Exceller client, you have access to the services of a dedicated and professional Absa Private Bank who is:

• Your personal point of contact for financial and investment advice
• Committed to partnering with you and understanding your unique objectives and requirements
• Knowledgeable, experienced and qualified in all aspects of private banking
• Backed by a professional team of local and international wealth and finance experts and supported by the entire Absa Group
• In close contact with Absa Insurance and Financial Advisers, selected for their high degree of expertise in a full range of services including:
  • Investment Management
  • Risk Management
  • Wealth Preservation
  • Retirement Planning
  • Estates and Wills

Suite satisfaction is yours
Absa Private Bank provides an array of discreet and confidential transactional channels to ensure you enjoy the accessibility, efficiency and convenience you require, including unlimited access to the Absa Private Bank suites, which offer:

• A private and exclusive environment in which to conduct your banking or financial transactions
• A choice of service levels – from transaction processing to comprehensive guidance and advice
• Fully equipped business areas, including individual workstations, meeting rooms and small boardrooms
• Dedicated relaxation areas in which to enjoy a short break or catch up on the latest business and finance news

Answers and assistance a click or call away
Absa Private Bank Assist gives you direct query, account administration and personal assistance via phone or e-mail and includes:

• Transactional queries via telephone
• Answers to general banking questions
• Provision of statements and tax certificates
• Assistance with visa letters
• Amendments to variable payment requests
• Reversal of debit orders and stop payment requests
• Settlement amounts for Absa Vehicle and Asset Finance agreements
• Copies of Natis documents
• Enquiries on your Absa Home Loan

Absa Private Bank Assist is available between 08:00 and 16:30 on weekdays.

As an Absa Private Bank Exceller client you have access to an experienced team of financial professionals who will work with you to not only realise your full wealth creation potential, but to also assist you in preserving and protecting your wealth. This includes:

• A complimentary introductory consultation with a Financial Adviser
• Professional stockbroking services by Absa Stockbrokers with no annual administration fee
• Access to a range of Exchange Traded Fund (ETF) investments

The world is your oyster
To help grow and consolidate your wealth, both locally and internationally, we offer you a wide range of Offshore Banking and Investment Services through our global Barclays network. Offshore transacting, borrowing, savings and investment products are available to you, as well as comprehensive wealth structuring services, should your needs include:

• Access to multi-currency accounts
• Access to more investment products with exposure to different asset classes and locations
• Advice on an inheritance received in GBP, USD or euro
• International property purchases
• Hedging against currencies
• Earning remuneration in GBP, USD or euro
• An offshore account
• Emigration

Take stock of your wealth
Absa Stockbrokers provide convenient telephone or Internet share order execution at competitive trading and custodial fees. Your portfolio is always available online, in a safe environment, with up-to-date prices. The online trading service is quick and efficient and offers discounted fees to reduce your share trading costs. As an Absa Private Bank Exceller client, you enjoy access to Absa Stockbrokers without having to pay an annual administration fee.

Access to a wealth of information and expertise is yours

• Relationship management designed for international clients
• Access to institutional-calibre investment through Barclays Capital
• Comprehensive range of investment products, including:
  • Structured products
  • Single Asset Class Funds
  • Multi-Manager Funds
  • Share Dealing
  • Exchange Traded Fund Portfolios
  • Foreign exchange services
• Onshore and offshore mortgages to purchase property in the UK and elsewhere
• Maximise legitimate tax-planning opportunities, i.e. you may not have to pay UK tax on income earned and kept offshore
• Partnership links with accountants, Ernst & Young, for independent tax advice and a free tax health check

Purchase Protection
Additional instant theft and accidental damage protection for card purchases in SA, Namibia, Botswana, Lesotho and Swaziland.

Extended Warranty
This cover will automatically extend the original warranty for a domestic appliance that is purchased in South Africa for an additional 12 months from the expiry date of the original warranty (at least 6 months and not more than 48 months). The insurer will pay for repairs or replace the item at its discretion.