Give your employees a balanced and healthy lifestyle and make sure you are an employer of choice with Absa’s cost-effective health care models.
Absa Consultants and Actuaries, a wholly owned subsidiary of Absa, specialises in health care solutions for employer groups. We have extensive experience in the health care consulting space and currently provide health care consultancy services to over 400 leading firms, ranging in size from 10 employees to over 5 000 employees.
Our track record of high client retention stems from the commitment and expertise of our people, our in-house IT systems and our strong focus on service. Emphasis is placed on ensuring that employee/ member issues involving all medical scheme-related matters are dealt with efficiently to minimise employer involvement. This is enabled through our own internal web-based operational system incorporated in the Absa Consultants and Actuaries Helpdesk.
In addition, we have developed a web-based member billing system that interfaces directly with the medical schemes, thereby enabling outsourcing of this function and minimising discrepancies.
While most of our clients participate on various private medical schemes, we recognize that medical scheme options do not fully eliminate financial risks which employees may face after a health event. We have developed a number of highly competitive and innovative health insurance products to meet the needs of our clients, including among others gap cover for employees covered on medical schemes, and low cost health insurance and occupational care products for those employees traditionally excluded from private medical scheme benefits due to affordability.
Our people, particularly our consultants and regional managers, have been a big contributing factor to establishing long-term relationships with our clients, built on trust and service excellence. This approach is evident in the results of the annual Consulta Customer Satisfaction Measurement (CSM) survey, where our clients rated us the highest in the entire Absa Group for service excellence across 10 service attributes.
We have a national footprint with offices in all major centres across the country to ensure we are available when you need us most. For more information please contact Absa Consultants and Actuaries: Grant Lottering on 011 846 3542 or email firstname.lastname@example.org.